Learn the actions you need to take as a leader in the early hours and days of an institutional crisis.
In a crisis, your biggest asset and your biggest liability is time, and there have been far too many examples in higher education over the past year wherein leaders have been unprepared or slow to respond in a crisis situation. Is your team equipped to know how to manage the first few hours of a crisis? What about the first few days?
The media and campus community will look first to the President or other senior leaders during a crisis. We’ve designed this program specifically for them to learn how to:
This unique training is focused specifically on the roles of Presidents and senior leaders amidst institutional crises. Designed to train institutional leaders to guide and direct efforts on campus, this training will be intensive and outcomes driven. Throughout the event, you will take part in a simulation of the complexities and pressures of the early hours of a crisis and improve your ability to successfully navigate these types of situations.
Collectively, our expert instructors have 35 years of experience in higher education, and 59 years of experience in the US Military. The approach to this conference is born directly from their extensive experience in training and mentoring senior army leaders in crisis action and execution.
This conference has been specifically designed for Presidents, Provosts, Chief Communications Officers, Chiefs of Staff, and other senior-level leadership staff in higher education. These leaders are most often accountable for crises, and therefore must learn how to lead and enable others on campus during these events. To get the most out of the conference, we encourage you to attend as an institutional team.
Contact Sarah Seigle, Program Manager at Sarah@academicimpressions.com or 720-988-1216 if you’d like additional information about the program.
We want you to be satisfied with your Academic Impressions learning experience. If the program you purchased fails to meet your expectations, please contact us within 30 days and let us know. We’ll credit the full amount you paid toward another AI program that may better fit your needs.
Learning Outcome:After participating in this conference, you will be better prepared to effectively lead through crisis situations on your campus.
The emphasis during this session will continue to be on real-life examples and hands-on practical experience.
Connie is The Citadel’s second-ranking official, and is a tenured professor in the Department of English. Immediately prior to assuming her position at The Citadel, Dr. Book served as Associate Provost for Academic Affairs and member of senior staff at Elon University in North Carolina.
Dr. Book is a professor and researcher in the field of telecommunications. She has explored the pivotal role television plays in American society and public policy. She is the author of the book, DTV and Consumers, the first book dedicated to understanding how our nation’s transition to digital television impacted the general consumer. Dr. Book’s research has received five first-place awards from the National Association of Broadcasters educational group and several research grants. Her work included the first national assessment of municipal officials’ attitudes toward cable television oversight and the subsequent national assessment of municipal cable administrators’ attitudes toward cable television oversight. Her work has been published in legal and academic journals. Dr. Book has appeared on panels at the Federal Communications Commission, the National Cable Television Association, the National Association of Broadcasters, the National Association of Telecommunications Officers and Advisors and regional cable television associations. She is often invited to lecture and moderate discussions on telecommunications issues.
Jim Boozer is a career Army general officer, serving at the strategic level with more than 30 years of experience in leading active organizations ranging in size from 30 to 25,000 personnel. His expertise is in the art of command during crisis. He brings a holistic blend of senior leader skills and technical experience for leaders at the highest executive level. MG Boozer is a graduate of The Citadel, holds a master’s degree from the venerable Army War College and has been awarded an Honorary Doctorate from the University of Maryland.
Following retirement from the Army, he served as Director of Government and Community Affairs at The Citadel, where he formed and chairs the college’s Crisis Action Team (CAT). As the CAT chair, he successfully led the president and senior staff through three national-level crises that held the potential to negatively affect the reputation, image and brand of the college. He served as Executive Assistant to the President of the National Defense University. He is a graduate of The Citadel and holds master’s degrees from Central Michigan University and The National War College.
This event will be held at the Altman Athletic Center at The Citadel. The meeting space is roughly one mile from the hotel and shuttle service will be provided.
Charleston Marriott170 Lockwood BlvdCharleston, SC 29403
To reserve your room, please click here or call 843-723-3000. Please indicate that you are with the Academic Impressions group to receive the group rate.
The rate is $179 for single or double occupancy, plus applicable tax.
A room block has been reserved for the nights of March 22 and 23, 2017.
Make your reservations prior to February 22, 2017. There are a limited number of rooms available at the conference rate. Please make your reservations early. Rooms are subject to hotel availability.
This Marriott’s location overlooks the Ashley River, and offers easy access to beautiful downtown historic Charleston, the old city market, local area beaches, The Citadel, and great dining and entertainment. The hotel offers luxurious amenities, including high-speed wireless internet, shuttle service to the historic district, and state of the art business and fitness centers.
The hotel is located approximately 12 miles from Charleston International Airport (CHS). Transportation options to/from the airport include:
“I am a strong believer in having an emergency response team who is focused, trained, and regularly drilled on crisis management. To move my team forward and to initiate a program of regular tabletop exercises, I brought in Crisis Action Training & Intervention CAT/i, led by Major General Jim Boozer, US Army (Ret.) and Colonel Cardon Crawford, US Army (Ret.). They ran a course that focused my team on who responds in a crisis, in what role, and how we begin to work through crisis issues while always keeping a focus on the key values of our institution. Their training also included scenario-driven, real-time, team exercises. The training was not only a great introduction for my team to crisis management, but a good team building exercise. I highly encourage you to consider conducting a similar exercise for your team so everyone knows what to do when faced with a crisis.”- Krista Newkirk, President, Converse College
"I’ve been in business and higher education for 28 years. I have endured countless seminars on a variety of subjects… some good, some not so good. The crisis management seminar presented by Jim and Cardon is excellent. Their material is timely, relevant, and effective with specific action items that we can implement immediately to more effectively manage a crisis if and when one occurs. In fact, we implemented processes just 30 minutes after the close of the seminar that strengthened our position at the college.
In addition to the material, Jim’s and Cardon’s experience and credentials in crisis management are unquestionable. They are engaging and passionate about what they do and very motivating. I can’t imagine other colleges not taking advantage of the opportunity to talk with CAT/i given the current environment facing colleges."- Scott Cochran, President, Spartanburg Methodist College
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