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Overview
More than 22 million students are projected to take some or all of their classes online in the next five years. While online enrollments are growing annually, student attrition in online education is higher than traditional on-campus programs.
Join us online in this three-part series to discuss critical retention metrics, how to measure the cost of attrition, what programming can engage online students, and how to train staff to work with this multigenerational population.
Who Should Attend
- Online program directors/managers
- Academic advisors
- Student services personnel
- Retention and enrollment staff
Program Agenda
Session 1: Thursday, April 1, 2010
| 1:00-2:30 p.m. EDT |
| Using Data and Metrics to Measure Student Persistence |
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What you Will Learn
- Effective strategies for retention data management that will support long-term program sustainability
- Comprehensive overview of retention metrics from both online undergraduate and graduate programs
Agenda
- Trends in online student enrollments
- Defining and measuring retention and attrition for two-year and four-year online programs
- Factors leading to student attrition
- Engaging and retaining multigenerational learners through online human touch and social presence
- Best practices and data for increasing engagement, persistence, graduation rates, and institutional affinity
- Retention through data management
- Stakeholder management
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Session 2: Thursday, April 8, 2010
| 1:00-2:30 p.m. EDT |
| Approaches to Engaging, Connecting, and Retaining Online Students |
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What you Will Learn
- Methods to engage and connect online students from the first point of contact
- The role of pre-enrollment orientation
- The role of an online First-Year Experience
- How to integrate online student services into instruction and assessment
Agenda
- Increasing inventory of quality academic online programs
- Community development from point of first contact through graduation and alumni involvement
- Importance of pre-enrollment orientation in retaining multigenerational learners
- Reality of online resource portals
- Early engagement through the online First-Year Experience
- Strategies for bringing campus support services and events to students globally
- High impact instructional strategies, engaging assignments, and measurable academic development
- Increasing retention and brand recognition through quality programming and instruction
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Session 3: Thursday, April 15, 2010
| 1:00-2:30 p.m. EDT |
| Hiring, Training, & Retaining Faculty and Academic Advisors |
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What you Will Learn
- The role of faculty and academic advisors in online student persistence
- Strategies to hire, train, and retain advisors and faculty
- Costs associated with advisor and faculty attrition
Agenda
- Role of faculty (full-time and part-time/adjuncts) and academic advisors in online student engagement and retention
- Defining and meeting expectations
- Institution, faculty, and academic advisors
- Institution, faculty, and academic advisors
- Developing guidelines and policies for hiring, training, and on-going professional development
- Importance of effective communication in retaining online students
- Strategies for retaining faculty and academic advisors through online human touch
- Direct, indirect, and opportunity costs related to turnover of faculty and academic advisors
- Data management
- Best practices and data on the role of faculty and academic advisors in retaining online students
- Stakeholder management
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Instructor
Kristen Betts, Associate Clinical Professor, School of Education's Higher Education Program, Drexel University
Kristen's expertise is centered on the recruitment, engagement, and retention of online/blended students and faculty. She is the founding director of the Master of Science in Higher Education (MSHE) Program at Drexel and is the Coordinator for Student Engagement & Faculty Development Initiatives. In 2008, the MSHE Program received the Best Practices Award in Distance Learning Programming from the United States Distance Learning Association (USDLA). In 2009 she was named as one of Drexel University's award recipients for Outstanding Online Instructor. Kristen is currently serving as the chair on the subcommittee for Research on Academic Advising for Online Education which is associated with the National Academic Advising Association (NACADA).
Registration Information
Questions
Call us at 720.488.6800 to help determine if this event is right for you.
Logging In to the Web Conference
After registration, each registrant will receive a confirmation of payment or an invoice, depending on method of payment. Each registrant will also receive an email with appropriate login information and more information regarding the event a few days prior to the start of the event. The day of the conference, you will receive another email with the same information. To participate, you will need a computer with a high speed internet connection. You will have the option to receive audio via your computer speakers or telephone.
Web Conference Archive
Within 7-10 business days of each web conference session, all registrants will receive an email with instructions on how to watch an online recording of the event. Access to this recording is included in the price of a single site connection. You will have access to this recording for 60 days.
Can't Attend the Live Session(s)?
If you can't attend the live session, but you'd still like to view the web conference, you still have options:
- Order a CD Recording of the event, which will be delivered to you along with a bound copy of the presentation materials. The CD will be shipped within 5 business days of the session date. For customers in the United States and Canada, shipping is included. Orders placed outside of the United States and Canada will be charged an additional $35.
- Choose the On Demand Download option, which will provide you with 90-day access to an online recording of the event. You will receive this archive link via email within a few days of the web conference.
Technical Information
- For detailed technical information on the requirements necessary to ensure a smooth session, please read about the system requirements.
- It is important to test your ability to connect to an Academic Impressions web conference. Test your system now
- For additional logistical considerations (including web conference interactivity and audio considerations), please download our web conference instructions (pdf).
Registration
For instant registration, call 720.488.6800 or scroll down and register online.
Make the most of the presentation: invite your whole team to participate from a single location at no additional cost.
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Register Online
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