Leave with a working plan for developing or improving a one-stop success center for advising, retention, and career services.
Learn how you can take an integrated one-stop approach to providing unified and coordinated services in advising, retention, and career services to support student success. Throughout the event, you will build a working plan to coordinate the student success effort on your campus and take an in-depth look at:
- Building buy-in for adopting a one-stop approach
- Assessing and improving your current services
- Technologies and tools that can help you make the shift
- Space and staffing considerations you should keep in mind
- Common challenges and how to overcome them
During the event, you will have an opportunity for small group consultation time with one of our experts. You will leave with action steps to help you develop a one-stop center for advising, career services, and retention.
Post-Conference Workshop: Leading a One-Stop Center
Leading a one-stop center can present challenges as you combine overall goals, work flow, personnel, and mission. In this workshop you will learn how to lead a one-stop center so that each department operates as an integral part of the center.
As an added benefit of the post-conference workshop, you will receive an electronic Staff Demand Forecasting Model template. This template will help directors and office managers set policy and inform practice to predict realistic levels for current employees. While this was designed specifically for academic advisors and success coaches, it is easily adaptable to other higher education areas.
Two Retention Programs, One Location
Developing a Comprehensive Retention Plan will be held prior to this event in the same meeting space. Your institution can receive a $500 discount when you sign up for both events. If you are interested in doing so, please reach out to Elizabeth Hubbell at firstname.lastname@example.org or 720-988-1218.
Who Should Attend
This program is ideal for institutional teams from private, public, and community colleges who are in the process of developing a student success center for on-campus students that encompasses advising, retention, and career services. This may include leadership from:
- Academic Support
- Student Success and Retention Centers
- Academic Advising
- Career Services
When you register two people from your institution, a third can attend for 50% off!
Wednesday, October 18, 2017
Thursday, October 19, 2017
Consultation Option #1
Friday, October 20, 2017
Consultation option #3
Post-Conference Session: Leading a One-Stop Center
Leading a one-stop center can present challenges as you combine overall goals, work flow, personnel, and mission. In this post-conference session, you will learn how to lead a one-stop center so that each department operates as an integral part of the center. We will discuss:
- Overview of Appreciative Education
- Using the Appreciative Education model to shape the culture of your center from a management perspective
- Using a human resource assessment tool for staffing, budgeting, and resourcing a one-stop shop
You will have a time to plan based on what you have learned and will leave with a working plan for leading your one-stop center for advising, career services, and retention.
As an added benefit of the post-conference workshop, you will receive an electronic Staff Demand Forecasting model template. Using ‘work-load analysis’ as applied to higher education, an adoptable forecasting spreadsheet helps directors and office managers set policy and inform practice to predict realistic levels for current employees. This template was developed specifically for academic advisors and success coaches to determine caseload levels, advising duties and other responsibilities. It is easily adoptable to most higher education areas. In addition to understanding the level of workload for current staff, it may be used to articulate the need for additional staffing in a data driven format that leaves no doubt as to what additional staffing could achieve if funded.
Amjad Ayoubi, Ph.D.
Amjad Ayoubi oversees academic and career advising, success coaching, academic support services such as tutoring and supplemental instruction and academic services for student athletes. Amjad joined Tulane University after Hurricane Katrina; helped rebuild Career Services operations; and later helped reorganize, expand, and enhance academic advising. In 2012 Amjad and his staff initiated a new success coaching department modeled after a life coaching model. Amjad supports a team of dedicated staff who helped increase the retention rate at Tulane from 87% to 92% and the graduation rate from 78% to 83% in the past six years.
Amjad believes that integrating academic and career advising is critical to the overall success of students and the university. He also believes that building an ecosystem that contains integrated academic and career advising will help students connect their education to their future career goals and will help the university deliver services in a more coherent and intentional manner.
Joe Murray, MSHR
Joe has worked to guide students toward academic success for over 24 years. Prior to joining the FAU team, Joe spent 22 years as the Director for Academic Advising and Retention Services at Miami (OH) University’s Hamilton Campus. He worked to develop and refine the Appreciative Advising Inventory and has been part of a national task force aimed at advancing the concept of Appreciative Advising for both professional and faculty advisors. Joe has facilitated multiple training workshops and retreats to teach the Appreciative model from a customer service and employee management perspective.
Joe specializes in supporting and encouraging cultural change within higher education institutions. He is a certified Appreciative Advisor and served on the faculty for the 2011- 2015 Appreciative Advising Institute. Joe works tirelessly to help traditionally underrepresented students in higher education. He was a driving force behind Ohio Reach, a state and national effort to increase access and retention to higher education for Ohio’s Lower Income/Disadvantaged Youth and Foster Care Alumni. He recently resigned from the Ohio Reach governing board to relocate to Florida in order to begin work supporting foster youth in that state. He is now a co-founder for Florida Reach. He has served as the Co-Chair of the First-Generation College Student Interest Group for the National Academic Advising Association (NACADA) from 2007 until 2012.
Anne Penny Valentine joined Ivy Tech Community College in 2013 to launch 14 one stop enrollment services centers throughout the statewide system. This included implementing consistent statewide processes and procedures, transitioning staff into new roles, assisting with facility redesign, and establishing service level agreements and key performance indicators. In 2014, she was named vice president for student experience and customer service, adding admissions, student records, student life and career services to her management team. Additional projects in Anne’s portfolio include an early student intervention effort (Project Early Success), evaluating and setting minimum standards for the college’s wrap around services, and serving as interim director of government affairs. Prior to joining Ivy Tech, Anne served as Legislative Director, Policy Director and Intergovernmental Affairs Director for Indiana Governor Mitch Daniels where she managed legislative relations between Governor Daniels and the Indiana General Assembly while also directing legislative liaisons for all state agencies.
Ivy Tech’s approach to student services focuses on removing barriers to enrollment by centering efforts on the student experience, aiming to make smooth transitions from application to assessment to advising to registration.
Purchase the conference binder, which includes all presentation slides, worksheets, action plans, and additional resources.
Note: Conference attendees do not need to purchase materials separately.
Questions About the Event?
Elizabeth Ross Hubbell
Program Manager, Academic Impressions