Managing Up, Down, and Across

Managing Up, Down, and Across

July 15, 2020 | Recording Available

Learn strategies for influencing your colleagues and aligning your priorities with those of your supervisor and institution.


Our current realities and stresses can often exacerbate existing friction between workers, co-workers, and their supervisors. In this workshop, we will examine how to get on the same page with your supervisor and peers to achieve common goals. You will learn how to manage up, down, and across so that you, your team, and your supervisor are all working toward shared goals.

Session 1: Influence & Authority

Influencing is a powerful tactic no matter where you sit within your institution’s organizational hierarchy. This session will be useful to you if you are trying to influence both the people who you supervise and the ones report to, as well as peers with whom you regularly collaborate. You will have opportunities to workshop your next steps for influencing a peer, a supervisor, or someone you supervise.

Session 2: Managing Up

“Managing up" is about aligning priorities to better serve your institution and students. By focusing on common goals, you can be an invaluable resource to your supervisor managing a full plate, helping them understand a more complete perspective, and use your strengths to complement theirs. We will provide you with strategies to find common goals with your supervisor and use these intersections to move ideas forward that are mutually beneficial to you, your supervisor, and your institution.


Who Should Attend

This workshop is ideal for higher education professionals, especially women, who are looking for strategies for managing up, across, and down as they work collaboratively toward a common mission.

The Academic Impressions Virtual Workshop Experience

There is no one-size-fits-all when it comes to exploring responsive issues in higher education. Our virtual workshops provide you with an active learning environment and an online space where you can explore ideas, get inspired by what your peers are doing, and understand the range of possibilities around a certain topic. Depending on what you need to solve a specific challenge at your institution, you will have the chance to gain ideas, plans, refinements, or connections with those undergoing the same challenges as you. You will leave these sessions with practical solutions that you can take back to your team or task force.

What you will get:

  • Learn from what your peers are doing across the nation
  • Gather unique and creative approaches that you may not have thought about
  • Validate and vet plans and priorities
  • Contribute your ideas and help shape the conversation
  • Get work done in a space that’s designed to help you reflect, be creative, and maintain focus on the issue
  • Connect with subject matter experts who steer the conversation and add value
  • Experience expert facilitation to ensure practical outcomes and takeaways

As the coronavirus pandemic unfolds nationally, it is so important to keep connecting and networking with your peers - at a “social distance” - and to keep learning and developing as higher-ed leaders and professionals. Don’t let social distancing and quarantines prevent you from setting aside time for professional development. Everything is changing so fast; more than ever, we need to be pooling our resources and knowledge and finding the best ways to develop our capacity, connect and share with each other, and move forward during a challenging time.

*A limited number of FREE member spots are open for each virtual training. Sign up today.


July 15, 2020

12:00 - 5:00 p.m. Eastern Time


Session 1: Influence & Authority (12:00 - 2:00 p.m. EDT)

By profiling common scenarios of leaders in higher education, our speaker Jeanne Hey will highlight the key points of influencing without authority. This session will include time for you to workshop your unique situation and get feedback from the speaker and from peers. You will cover:

  • Your “Professional Relationship Account”
  • Authority vs. Influence
  • Influencing Up
    • Using the power of persuasion
    • Highlighting your competence in handling complex issues
  • Influencing Across
    • Leading and mentoring peers
    • Finding common ground
  • Influencing Down
    • Listening to key messages
    • Showing interest and respect
    • Building relationships that grow your influence



Break (3:00 - 4:00 p.m. EDT)



Session 2: Managing Up (3:00 - 5:00 p.m. EDT)

This session will also include time for you to workshop your unique situation. You will learn about the following considerations:

  • Identifying your mission, vision, values, and priorities
    • You will have an opportunity to self-identify what your overall priorities are and what you have been hired to accomplish.
  • Understanding your supervisor’s mission, vision, values, and priorities
    • You will use a worksheet to outline your understanding of your supervisor’s top priorities and concerns. Where do they overlap with your priorities?
  • Aligning to the institution’s goals
    • You will look at the overall goals of the institution and map those according to the priorities you identified in sections one and two.


Jeanne Hey

Jeanne A.K. Hey, Ph.D.

Dean Emeritus, University of New England

Jeanne Hey is an experienced provider of professional development programs, specializing in leadership training for department chairs, program directors, and deans. She served as dean of the University of New England’s College of Arts and Sciences for eight years, overseeing 13 academic departments and 35 major programs at a time of upheaval and risk in higher ed.

Read Speaker's Full Bio.

portrait of Karen Whitney

Dr. Karen M. Whitney

President Emerita, Clarion University

Throughout her 40 year career in higher education, Dr. Karen Whitney has held a variety of executive and leadership positions with increasing levels of responsibility, beginning as a Director to Associate Vice President, Vice Chancellor, President, and Chancellor.

Read Speaker's Full Bio.



$595 $0



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Questions About the Event?

Elizabeth Hubbell, Academic Impressions

Elizabeth Ross Hubbell
Senior Program Manager, Academic Impressions

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