Recruiting, Training, and Engaging Alumni Volunteers in a Digital Environment



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Share your success stories and best practices for managing alumni volunteers virtually.


Alumni volunteers are immensely valuable to institutions in both their service and giving power— they tend to give 10 times more than non-volunteers. However, COVID-19 has flipped the script on how we recruit and engage alumni volunteers. For example, in-person offerings are no longer an option. Instead, we’ve been forced into the digital world and have had to adjust in order to remain successful.

In this highly interactive virtual training, our experts will guide you as you share with your peers what you have learned since we’ve entered this new reality. Together we will identify emerging best practices in the digital space regarding volunteer recruitment, training, and engagement, in order to better understand how to retain alumni volunteers. You will leave this training with the best current thinking on how to engage your volunteers during the pandemic and beyond.


Who Should Attend

This is a discussion-based event that will require all participants to share their insights and lessons learned. If you are an alumni relations professional who manages volunteers, join us and come prepared to share your solutions, ideas, and perspectives.

The Academic Impressions Online Learning Experience

Intentionally Designed
Online Learning

Our virtual trainings go far beyond just replicating PowerPoint presentations online: these experiences are intentionally designed to give you the kind of robust and dynamic learning experience you’ve come to expect from Academic Impressions. These trainings provide you with an active learning environment and an online space where you can explore ideas, get inspired by what your peers are doing, and understand the range of possibilities around a certain topic. You will leave these sessions with practical solutions that you can take back to your team or task force.

What you will get:

  • A dynamic, interactive, and high-touch virtual learning experience designed to engage and set you up for growth
  • Seamless online face-time, networking, group work, and Q&A opportunities from the comfort of your own workspace
  • Practical takeaways and hands-on knowledge
  • Guidance from vetted subject matter experts
  • Unlimited access to all recorded online sessions


January 25, 2021

1:00 - 4:00 p.m. Eastern


During this three-hour virtual training, you will learn about the following:

  1. The Landscape of Alumni Volunteer Engagement
    Most institutions have transformed their approach to volunteer recruitment, training, and engagement overnight due to how the pandemic has shaped the way we manage our communications. In this opening session, our expert speakers will lay out their perspectives on how these changes have impacted the industry.



  2. Emerging Practices at Two Institutions
    Before sharing your successes and lessons learned, you will hear some success stories and examples of what our experts are doing at Duke University and Virginia Commonwealth University regarding alumni volunteer recruitment, training, and engagement.



  3. Breakouts and Share-Outs

Breaking into small groups, you will discuss your successes and lessons learned in your approach to each of the following topics:

  • Identifying New Volunteers
  • Training Volunteers
  • Engaging Volunteers

Following each breakout, your group will have the opportunity to share the best ideas and insights for managing alumni volunteers in a virtual world.


Portrait of Clarybel Peguero

Clarybel Peguero, Ed.D.

Senior Director, Volunteer Engagement, Duke Alumni Affairs

Clarybel has over 20 years in higher education administration. She is an expert in setting strategy, leadership development, and implementation and administration of diversity and inclusion initiatives. She has designed and delivered trainings related to inclusion, unconscious bias, cultural competence, and microaggressions and has extensive experience in organizational culture and change management.

Read Speaker's Full Bio.

Portrait of Parks Smith

Parks Smith

Director of Strategic Operations, Virginia Commonwealth University

Parks has spent over 10 years working in higher education including experience with strategic enrollment management, alumni relations, development, and career services. His driving passion in his current work is building relationships and finding opportunities to get alumni involved with their alma mater in the most meaningful way possible.

Read Speaker's Full Bio.


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Alumni Relations