Conflict Management for Institutional Leaders


Learn how to use conflict management tools to resolve disputes within your department. See a sample of the online training below.

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SKU: 0916-managing-conflict-on-demand Category:

Product Description

Learn how to manage and resolve a variety of conflicts within your department and institution. You will be introduced to a number of practical tools that can be used to address conflict in its earliest stages to manage it before it becomes a formal dispute. You will see a number of common conflict scenarios in higher ed and see how specific dispute resolution tools can help you:

  • Improve and sustain a healthy working environment
  • Build rapport among colleagues
  • Increase faculty morale

Our speaker, Kathleen Rinehart, is a consultant, legal counsel, facilitator, and conflict coach for colleges and universities across the country. You will learn proven communication tools to manage departmental conflict, no matter what area of campus you work within.

What You Will Get

  • A 90-minute recording you can use to train your team at any time
  • Access to the presentation materials; print them out and take notes

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Faculty Civility and Academic Freedom: Protecting the Workplace while Preserving Academic Culture
You may also be interested in this related online training during which you will learn how to address civility issues within your faculty, without violating academic freedom. Save $50 when you register for both online trainings.

Appropriate for Any Leader in Higher Ed

This online training is appropriate for all supervisors in higher education. We will discuss conflict and situations that arise not only within departments, but across campus.