Strategies to Confidently Communicate with Students Experiencing Mental Health Challenges (Recording Only)

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The mental wellbeing of college students is a becoming a major source of concern for higher education administrators, faculty, and staff. One in four young adults between the ages of 18 and 24 have a diagnosable mental illness and frequently college staff are the first to notice the warning signs.

When front-line faculty and staff encounter a student with a mental health challenge, they could feel:

  • scared (“This is way too much for me to handle.”)
  • disengaged (“That’s not my job.”)
  • confused (“Why is the student acting this way?”)

Have you ever felt like you didn’t know what to say when faced with a student who is exhibiting signs of burnout, high levels of stress, or mental illness? Even if you’re not a counselor, you can make a difference in the lives of these students by adopting appropriate communication strategies.

Join us for this online training to learn and practice six ways you can interact with and support students who may be exhibiting signs of a mental health condition.

Who Should Attend

If you regularly interact with students, it’s almost certain you also interact with students who are experiencing mental health challenges. This webcast will benefit frontline staff or faculty with non-counseling backgrounds who regularly communicate with students.


There are several communication strategies to support the needs of students who might be experiencing mental health challenges. Our instructor Dr. Jackie Leibsohn will walk through and explain the following essential interaction techniques:

  • Paraphrasing
  • Empathy
  • Feedback
  • Questioning
  • Directing
  • Discrepancy


Jackie Leibsohn, Ph.D. Associate Professor, Seattle University, Licensed Psychologist