Recruiting, Training, and Engaging Alumni Volunteers in a Digital World

Recruiting, Training, and Engaging Alumni Volunteers in a Digital World

August 27, 2020 | 1:00 - 4:00 p.m.

Register Below to Get the Recording

Collaborate with your peers to share success stories and identify best practices for digital alumni volunteer management.


Alumni volunteers are immensely valuable to institutions in both their service and giving power. They tend to give 10 times more than non-volunteers. However, COVID-19 has flipped the script on how we recruit and engage alumni volunteers. In-person offerings are no longer an option. Instead, we’ve been forced into the digital world and have had to adjust in order to remain successful.

In this highly interactive virtual training, guided by our experts, you will share with your peers what you have learned since we’ve entered this new reality. Together we will identify emerging best practices in digital volunteer recruitment, training, and engagement, in order to better understand how to retain alumni volunteers.


Who Should Attend

This program is specifically designed for alumni relations professionals who manage volunteers and are looking to learn and share best practices on how to recruit, train, and engage alumni volunteers in a virtual world.


Limited Attendance

In order to ensure a high-quality learning experience, we have intentionally designed this Virtual Training to have a limited number of total attendees. To ensure access from both paying participants and also from those who have an All-Inclusive membership, when the membership cap is reached, only paying participants can register after that point (while spaces are still available). If you have questions about whether this program is right for you, please contact us.

The Academic Impressions Virtual Workshop Experience

There is no one-size-fits-all when it comes to exploring responsive issues in higher education. Our virtual workshops provide you with an active learning environment and an online space where you can explore ideas, get inspired by what your peers are doing, and understand the range of possibilities around a certain topic. Depending on what you need to solve a specific challenge at your institution, you will have the chance to gain ideas, plans, refinements, or connections with those undergoing the same challenges as you. You will leave these sessions with practical solutions that you can take back to your team or task force.

What you will get:

  • Learn from what your peers are doing across the nation
  • Gather unique and creative approaches that you may not have thought about
  • Validate and vet plans and priorities
  • Contribute your ideas and help shape the conversation
  • Get work done in a space that’s designed to help you reflect, be creative, and maintain focus on the issue
  • Connect with subject matter experts who steer the conversation and add value
  • Experience expert facilitation to ensure practical outcomes and takeaways

As the coronavirus pandemic unfolds nationally, it is so important to keep connecting and networking with your peers - at a “social distance” - and to keep learning and developing as higher-ed leaders and professionals. Don’t let social distancing and quarantines prevent you from setting aside time for professional development. Everything is changing so fast; more than ever, we need to be pooling our resources and knowledge and finding the best ways to develop our capacity, connect and share with each other, and move forward during a challenging time.

*A limited number of FREE member spots are open for each virtual training. Sign up today.


August 27, 2020

1:00 - 4:00 p.m. Eastern Time


Welcome and Introductions

1:00 – 1:15 p.m.



Landscape of Alumni Volunteer Engagement

1:15 – 1:25 p.m.
Most institution's volunteer engagement approach has transformed overnight due to COVID-19, with shops needing to drastically change the way they manage recruitment, training, and engagement. In this opening session, our expert speakers will lay out their perspectives on how these changes have impacted the industry.



Emerging Practices at Two Institutions

1:25 – 1:45 p.m.
Before you share your lessons learned and solutions, hear some success stories and examples of what our experts are doing at Duke University and Virginia Commonwealth University regarding alumni volunteer recruitment, training, and engagement.



Breakouts and Share-Outs

1:45 – 3:45 p.m. (with 15-minute break)
Breaking into small groups, you will discuss your successes and lessons learned regarding your approach to each of the following topics in a virtual world:

  1. Identifying New Volunteers
  2. Training Volunteers
  3. Engaging Volunteers

Following each breakout, your small group will have the opportunity to share out the best ideas and insights to the larger group, so we can curate the best ideas for managing your volunteers.



Best Practices and Closing Remarks

3:45 – 4:00 p.m.
You'll walk away with best practices that were identified in recruiting, training, and engaging your alumni volunteers, along with how these approaches may shift as uncertainty remains a constant.


Portrait of Clarybel Peguero

Clarybel Peguero, Ed.D.

Senior Director for Volunteer Engagement, Duke Alumni Association, Duke University

Clarybel has over 20 years in higher education administration. She is an expert in setting strategy, leadership development, and implementation and administration of diversity and inclusion initiatives.

Read Speaker's Full Bio.

male sillhoutte illustration

Parks Smith

Director of Strategic Operations, Virginia Commonwealth University

Bio coming soon.

Read Speaker's Full Bio.



$595 $0



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Questions About the Event?

Portrait of Nick Pettet

Nick Pettet
Program Manager, Academic Impressions

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*There are limited spots available for All-Inclusive Members to register for virtual trainings for free in 2020. Each virtual training has a registration cap in order to ensure a high-quality learning experience. If the cap has been met, All-Inclusive Members can register with a $250 discount if space is available.

Academic Affairs, Advancement/Alumni Relations, Enrollment Management, and Student Affairs members will continue to receive $100 off training registrations, if applicable. Upgrade your membership to qualify for a higher discount.