Student Philanthropy: The Academic Impressions Model

In 2007, Academic Impressions researched the top student philanthropy programs in the United States and identified a student philanthropy model that highlights three core components shared by the most effective student philanthropy programs:     The Academic Impressions Student Philanthropy Model This model provides a conceptual framework for examining the components of an effective approach to inviting students into your long-term donor pipeline: Creating awareness: Do your students know how their education is funded? Do they understand the importance of private giving to their school? Developing gratitude: Do your students express gratitude for the support they have received? Do your students feel grateful for the role of private support in their educational opportunities? Cultivating giving: Have your students acted on their awareness and gratitude with a philanthropic gesture? “To successfully cultivate committed, lifetime donors, student philanthropy cannot be a series of ad hoc initiatives — it has to be a thoughtfully crafted strategy that spans the student life cycle and has leadership support.” Naomi Nishi, Director of Program Design and Customization, Academic Impressions Awareness Lay out expectations for students regarding their relationship with and responsibility to their alma mater, do so unapologetically, and do so starting at the beginning of freshman […]

Starting with Admission: Planting the Seed for Lifetime Affinity

Beginnings are a critical time — you can plant important seeds for future constituency with some deliberate planning around how you will convey messages regarding awareness, gratitude, and giving to students during their transition into the institution. In this article, a university president, three enrollment managers, and a thought leader in institutional advancement offer their advice on steps that universities can take during the admissions process to invite new students to see themselves as active members of the university community and lifetime stakeholders in the university — to take pride in their future alma mater from day one. Prior to Admission In fact, you can start engaging potential students in the community and culture of your institution even before day one. MIT offers a case study on how to do this effectively, having recently seen success in engaging prospects and applicants in the culture of the institution even prior to admittance by rethinking the admissions website. Now a “Web Portal and Community,” the site features student, staff, and alumni bloggers. What has worked well for MIT is the openness of the blog. “Invite student, staff, and alumni bloggers to post not only advice for the admissions process but also let them talk […]

Between Convocation and Commencement: Developing Undergraduates as Stakeholders

Truly laying the groundwork for long-term private support requires rethinking how your institution manages its relationship with students. From the moment of their transition to your campus, it is critical to treat students as stakeholders, not merely consumers or “kids.” This mindset has implications for how offices across your campus interact with students. Each office — academic advising, admissions, financial aid, residence life, campus safety — has a responsibility to ensure a successful and positive student experience that can lead later to an engaged and positive alumni experience. Inviting students to see themselves as stakeholders also entails informing them (in an open and transparent manner) about key issues the institution is facing and inviting their input and help. We interviewed Raj Bellani, associate provost and dean of students at the Rhode Island School of Design, and Jim Langley, president of Langley Innovations, to learn how institutions can develop students as both short-term and long-term stakeholders in your institution’s success. Bellani and Langley suggest: Audit the services you offer students — solicit student feedback, correct inefficiencies that may drive “wedges” between student and institution Invite students to participate in open dialogue with administrative and academic leaders about the financial challenges faced […]

Student Philanthropy between Convocation and Commencement

Once you have invited students to take responsibility for the success of their alma mater and have adopted a campus-wide relationship management strategy to remove any “wedges” and facilitate a seamless and positive student experience, a third key step is to involve your undergraduates in student philanthropy. However, the majority of institutions leave career services, alumni networking, and messaging about the importance of philanthropy until the senior year and the senior gift drive. This approach misses three years of opportunities. You can begin making an impact on student awareness by crafting compelling events prior to the senior year that emphasize their engagement in a lifetime community. Georgetown University, for example, has students file through the main administrative building to light candles with alumni on major declaration day, and also holds a “Careertoberfest” at which students have their resumes reviewed and learn about the career and networking resources they will have as alumni, while sipping cider and enjoying bratwurst and Halloween candy. However, if you only organize a few events to raise awareness, you are missing your greatest opportunities. We interviewed Ben Jarrett, assistant director of advancement at Georgetown University, and Raj Bellani, associate provost and dean of students at the […]

The Student-Alumni Transition: Encouraging Meaningful Giving

Just as it is important not to miss the opportunity of inviting students into a lifetime relationship with the institution at convocation or during orientation, it’s also critical to manage the opportunity presented by the students’ transition out of their undergraduate years. Many institutions miss the chance to educate students about the real role of private giving in the institution’s financial health and set the wrong expectations for their future alumni by relying on gimmicks to improve senior gift participation rates. What Doesn’t Work For example, here are three tactics that, while they may help drive up senior gift participation rates, also damage your ability to engage the seniors effectively as alumni later: Treating the gift as a “quid pro quo” by offering a t-shirt, tickets to an athletic event, or a university coffee mug to students who give — this sets the expectation that when your future young alumni give to the institution, they receive something tangible in return Asking that every student give one dollar — when the gift ceases to be meaningful, you gain participation rate at the expense of your renewal rate “Shaming” seniors into giving by publishing the names of students who do not participate in the […]

Encouraging a Higher Giving Rate from Young Alumni

Now, more than ever, institutions need to ensure the long-term health of the annual fund by moving donors into the pipeline early, and young alumni are often an insufficiently tapped resource. Yet this year sees not only a continuing trend of volunteerism but also growing numbers of recent graduates seeking to reconnect with their alma mater for assistance with networking and career advancement opportunities in this economy. It is critical that alumni relations and annual fund professionals take advantage of a surge in interest from young alumni through proactive and deliberate outreach. We asked Elise M. Betz, executive director of alumni relations at the University of Pennsylvania; Linda Williams Favero,  assistant director of the University of Oregon Career Center; and Ben Jarrett, assistant director of advancement at Georgetown University, for tips on cultivating young alumni engagement and fostering a higher giving rate without expending too many of your limited resources. Their advice is to: Engage young alumni through the services you offer them Adopt a peer-to-peer model for soliciting gifts Leverage social media and electronic communications to keep your outreach resource-efficient Focus on Services for Young Alumni First, Linda Williams Favero stresses the importance of starting with what alumni need, […]

Securing New Resources in a Difficult Financial Climate

In this report: October 2010. In reviewing the last two years, it might be easy to think that higher education’s economic challenges largely precipitated from the recession and are thus temporary. Unfortunately, most institutions have been operating in a financially unsustainable way for many years. Rather than make the tough decisions about what to invest in and what not to, many institutions have instead continued to add programs and seek new sources of revenue to fund these investments. However, this recession demands that institutional leaders face a hard reality: most new resources are not going to come from external sources but from strategic reallocation of the resources you already have. That’s why we’ve chosen to address resource allocation and reprioritization in our first issue of Higher Ed Impact: Monthly Diagnostic. Many institutions are already making difficult cuts that would have proven politically untenable in stronger economic times. Yours might be one of them. But are you being strategic in your approach to ensure that after these cuts are made, your institution is stronger and more competitive as a result? We’ve asked former presidents, provosts, and CFOs for advice on what campus leaders can do in both the short and long term […]

Advance with a Defined Sense of Purpose

ALSO IN THIS ISSUE Advance with a Defined Sense of Purpose Identify Inefficiencies on the Academic Side of the House Prioritize Academic and Administrative Units Plan for Resource Allocation in Ways That Build Trust The economic crisis has opened a window of opportunity for institutional leaders. This can be a time to make previously unpopular cuts, and to engage the campus community in a strategic planning and prioritization effort. The economic situation demands that colleges and universities challenge old and long-held assumptions and planning/budgeting scenarios. However, it’s critical that leaders proceed with intentionality and clarity of purpose. It will be difficult to make strategic cuts and identify the right units to invest in if your institution does not have clear, strategic objectives and a defined sense of its mission. “Most institutions are unrealistically striving to be all things to all people in their quest for students, reputation, and support rather than focusing their resources on the mission and programs that they can accomplish with distinction.” Bob Dickeson, in Prioritizing Academic Programs and Services (2nd ed; Jossey Bass, 2010) We interviewed Bob Dickeson (President Emeritus, University of Northern Colorado), Lucie Lapovsky (Principal, Lapovsky Consulting; past president of Mercy College), Larry Goldstein […]

Identify Inefficiencies on the Academic Side of the House

ALSO IN THIS ISSUE Advance with a Defined Sense of Purpose Identify Inefficiencies on the Academic Side of the House Prioritize Academic and Administrative Units Plan for Resource Allocation in Ways That Build Trust The vast majority of an institution’s resources are expended on instructionally related and academic support activities. Institutions looking to identify inefficiencies and reallocate resources toward key investments are likely to find the most opportunities to increase efficiency by revisiting their academic programs and units. Lucie Lapovsky, president of Lapovsky Consulting and past president of Mercy College, offers advice on where to look to begin freeing up resources and using existing resources more efficiently. “Many leaders haven’t given enough attention to cutting costs on the academic side of the house.” Lucie Lapovsky, Lapovsky Consulting Audit Your Curriculum Lapovsky recommends asking some hard questions, using your mission or strategic vision as a guide to help you identify what is core and what isn’t: Do you have unnecessary duplication in courses within your own curriculum? Are there opportunities to share resources with neighboring institutions? Do you have many courses that are consistently under-enrolled? “Where do you share curriculum with other schools in your vicinity or with schools you could […]

Prioritize Academic and Administrative Units

ALSO IN THIS ISSUE Advance with a Defined Sense of Purpose Identify Inefficiencies on the Academic Side of the House Prioritize Academic and Administrative Units Plan for Resource Allocation in Ways That Build Trust It’s vital to recognize that the single greatest source of financial resources will not come from tuition increases, state or federal funding, or alumni support, but rather from the reallocation of your existing resources. Institutions of all sizes, types, and selectivity are currently investing in academic and administrative programs that are not critical to their mission or their market position, and that in fact drain their financial resources and limit their ability to generate more resources. “Strategic plans have become purely additive. … These plans tend to assume several things: (1) the status quo as a given, with all current programs composing the baseline, (2) all programs, goals, and objectives are to be “maintained” or “enhanced,” but rarely diminished or eliminated, (3) if resources are mentioned at all, they are to be enhanced by hiking tuition, increasing enrollment, securing more appropriations or grants, or raising more money, or all of these, and (4) all planning goals are equal in weight and importance and thus lack priority. […]