Improving Your Academic Support Services

illustration of an article
Improving customer service isn’t only an opportunity in enrollment management. Academic support services often face similar structural, procedural, and training barriers to improving service to students. Cindy Barnes, director of advising and retention at West Texas A&M University, developed a one-stop student success center for the institution. We reached out to her recently to learn […]
To access this post, you must purchase Online All-Access Membership: Student Affairs Pro.