The Urgent Care Model as a Solution for Higher Ed Counseling Centers

Last updated January 6, 2020

Course Length

1h 5m

Last Updated

January 6, 2020

The Urgent Care Model as a Solution for Higher Ed Counseling Centers

Last updated January 6, 2020

Use urgent care delivery for all students in order to reduce your waitlists and see more patients per hour.


Giving every student an assessment and 50-minute counseling session is no longer sustainable given the high volume of students needing mental health services. You are likely looking for new ways of delivering quality care to meet your students’ needs and manage your resources.

Join us online to learn how the Urgent Care Model may be one possible solution for your counseling center. Dr. Will Meek from Brown University, creator of the model, will guide you through its key components and share tips for how you can implement the model on your campus. We will share a counselor’s typical daily schedule in the Urgent Care Model to illustrate how quality care is delivered to various students.

Who should attend?

This webcast is ideal for Directors of Counseling Centers, Supervisors of Counseling/Assistance Centers, and any others involved in student mental health services – such as Deans of Students and Vice Presidents of Student Affairs.

If you are struggling to keep up with the volume of student demand at your counseling center and are interested in exploring new mental health service delivery models while still maintaining quality of care, this webcast is for you.


1) A Day in the Life of a Counselor and Student: You will experience a typical day of a counselor, so that you can see how quality care is delivered in three situations:

  • Same-day appointment
  • Advanced appointment
  • Returner appointment

2) Evaluating the Impact of the Urgent Care Model: You will learn the benefits and challenges of the Urgent Care Model as seen through Brown’s outcomes.

3) Tips for Getting Started: You’ll walk away with lessons learned that will help you get started, including how to create a communication plan and how to get buy-in from staff.