Structuring Successful Outsourcing Contracts for Campus Services

(Retired) | Last updated April 9, 2015

Course Length

1h 28m

Last Updated

April 9, 2015

Structuring Successful Outsourcing Contracts for Campus Services

(Retired) | Last updated April 9, 2015


Outsourcing campus services can be an appealing option for institutions looking to improve campus services while reducing costs. However, many institutions struggle to structure and negotiate these contracts in a way that serves both short- and long-term service goals. Successful outsourcing contracts balance institutional expectations with service provider interests, especially when:

  • Articulating project scope and subsequent pricing models
  • Outlining service expectations
  • Managing and incentivizing service providers

Join us for a webcast that will discuss how to structure your future outsourcing contracts to achieve both short- and long-term service goals.

Who should attend?

This webcast is designed for higher education professionals in finance offices, facilities departments, or auxiliary operations. This webcast will also benefit all personnel on campus connected to the acquisition, monitoring, or assessment of campus services.


  • Embracing an Outsourcing Continuum
    • Overview of modern sourcing spectrum
    • Understanding which sourcing business model is best for your outsourced situation
  • Articulating Service Expectations
    • Assessing the service culture at your institution
    • Developing outsourced service expectations
    • Balancing expectations and institutional strengths in a competitive RFP
  • Improving Contracts through Rules of Effective Outsourcing
    • Project scope
    • Business model and objectives
    • Pricing models
    • Supply relationship
    • Governance structure
  • 5 Keys to Improving Your Next Outsourcing Contract

Why is this event retired?

At AI we want to always ensure that the best and most current trainings are available to members, and we regularly review our trainings to ensure that is the case.