This online training is ideal for vice presidents of enrollment management, directors and assistant directors of admissions, or any leader with responsibilities around managing individual and team performance in the admissions office.

• How and when to set performance goals
  • Connecting your strategic plan to admissions assessments
  • Breaking down goals: office vs. performance level
  • Tying performance goals to functions
• Metrics: What should we be measuring?
  • What are the metrics associated with these measurements?
  • Choosing goals, metrics, and standards that fit your office
• Effective practices for assessing admissions performance
  • Aligning assessment with human resources
  • Formal assessment (supervisor, director, and third-party appraisals)
  • Informal assessment (self-appraisals)
• Ongoing admissions team management
  • Fostering continuous employee engagement
  • Examining training and hiring practices