Tools for Better Customer Service
Last updated March 8, 2019
Tools for Better Customer Service
Last updated March 8, 2019Table of Contents
Overview
Managers and directors supervising frontline service providers can use these 5 resources to assess pieces of their overall operation, and develop scripts for frontline service providers with an eye towards improving the customer experience.
20+
years serving higher ed
3,500+
institutions served
200,000+
faculty and staff participants
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