Since 1998, Amy has worked at the University of Iowa Main Library and currently oversees access services, which consists of the circulation/reserve, interlibrary loan, and bookstacks departments as well as the media collection, off-site storage facility and most recently, the Google Books project. Along with other librarians and IT services professionals, Amy serves on the learning commons (LC) operations team, which provides oversight of the LC in the Main Library. Amy was involved in the planning of the LC, working closely with the architects, facilities personnel, designers, librarians, and IT staff. She was also fortunate to help create and hire a new professional to oversee the LC, a position shared by IT services and the libraries.
Amy has published and presented on access services related topics. She is also active in the American Library Association, the Iowa Library Association, and the Committee on Institutional Cooperation (CIC), leading and serving on committees within these organizations. She also leads several teams at the University of Iowa, including the presidential charter committee on safety and security, the UI Libraries user access team, and the Google Books project team.