Anna Krum has spent the last twenty-one years working in higher education at Thomas Edison State College. In her current position, Krum supports Thomas Edison State College students with daily phone and email contact, answering questions and resolving student issues. Additionally, Krum provides support and assistance to the LSC team members and provides leadership as needed. Prior to joining the Learner Support Center (LSC), Krum was a program assistant in the Office of the Registrar, where she coordinated the college’s four graduations and annual commencement ceremony.
Anna has attended several customer service training conferences, most recently attending a Disney Institute conference to gain knowledge and tools to continue to improve on customer service at the College. In addition, Krum received the Thomas Edison State College “Brightest Light” award in July 2008, and again in November 2014. The college’s Brightest Light award recognizes and honors staff contribution and performance that consistently exceeds the duties of the position, while helping to brighten the environment of coworkers.
Prior to her tenure at the college, Krum worked for the NJ Department of Higher Education and the NJ Department of Transportation.