Christine Robinson holds a bachelor’s degree in Sociology, master’s degrees in Psychology and Education, is a certified K-8 educator and is a PhD student in the Department of Educational Leadership, Research and Technology at Western Michigan University. Chris has been in the field of social services and education for 25 years with 12 of those being in higher education. She currently serves as the Assistant Director of Academic Advising at Western Michigan University, where she directs the Phoenix Student Success and Retention Program. As an instructor and program administrator, Chris champions causes of student success, diversity, equity and inclusion in higher education. Through her professional journey she has had experiences in Strategic Program and Policy Development, Project and Program Management, Grant Writing, Assessment, Instructional Design, Curriculum Development and Implementation, Professional Learning Community and Conference Facilitation.