Jay Stefanelli
Director, One Stop Student Services Center, Rutgers University
Jay Stefanelli, Ph.D. serves as the Director of the One Stop Student Services Center at Rutgers University, where he leads a university-wide effort to modernize and integrate student services. He provides strategic direction, fosters cross-campus collaboration, and drives innovation to improve access, efficiency, and the overall student experience. Under his leadership, the One Stop has become a national model for student-centered service delivery and earned Rutgers recognition for excellence in enrollment management and student success.
With more than 20 years of experience in higher education, Dr. Stefanelli has advanced institutional initiatives in enrollment management, technology integration, and student support. He holds a Ph.D. in Higher Education, an MBA, and a B.S. from Rutgers University, and is a frequent national presenter on topics related to student experience design, organizational leadership, and the future of integrated student services.