Joellen envisions a 21st Century student record that replaces the traditional transcript. She has worked in higher education serving adult students since 1988. Joellen is a founding member and current President of Chesapeake and Potomac Association of Collegiate Registrars and Admission Officers (CAPACRAO). She is the former Chair of the Business Process and Systems Strand of the Competency Based Education Network (CBEN), a group of colleges and universities working together to address shared challenges to designing, developing and scaling competency-based degree programs. In her current role, Joellen focuses on the strategic future of credentialing. She supports student learning via projects that empower students with metacognitive agency to articulate what they know and are able to accomplish throughout their educational journey. She is currently working with IMS Global bringing vendors and institutions together to create a new extended transcript for competency-based education.