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Kara Miller

Kara Miller is the director of the Student Service Center at The Ohio State University. The Student Service Center is a one-stop shop for financial aid, student accounts, and student records, and has recently added responsibility for tier one contacts for undergraduate admissions, orientation, and graduate and professional admissions. Kara has had a varied career with experience in business process analysis and redesign, training, program management, and consulting, and has leveraged her broad-ranging experience to develop a culture of continuous improvement in the Student Service Center. Kara and her team frequently host other schools who are in various stages of developing or improving their one-stop, and she has led efforts to facilitate information-sharing among one-stops at institutions in Ohio.