In her position, Ms. Hoffman oversees quality, consistency, and rigor of the online programs. To do so, she combines her skills and passion in Instructional Design and teaching, focusing on faculty development and student success. Instructing faculty (full-time and adjunct) how to effectively teach online is her specialty. Ms. Hoffman realizes that keeping online faculty engaged is a key factor in keeping online students engaged. She is driven by the knowledge that not all online/hybrid education is equal, and great effort, collaboration, and creativity are required to produce robust online and hybrid learning and to keep learners engaged. She has also served as adjunct faculty, having taught online and hybrid courses. She possesses an M.A. in English and an M.A. in Education/Instructional Technologies.
In her current role, Laura Jones assumes executive-level responsibility and coordination for all enterprise information and data management initiatives. When Laura began in the CIDO role in 2016, she was tasked with designing, developing, and implementing a comprehensive data governance structure in support of the university’s mission and strategic goals. Three years later, NAU has made significant progress towards accomplishing their initial goals to improve data quality, data collection, data and policy management, and secure access to timely data. Laura works with leadership to further advance data governance initiatives through refined data standards, improved data integrity, and accessible and relevant training for all campus users. Prior to the CIDO role, Laura served as NAU’s Associate Vice President for Planning and Institutional Research, overseeing the team responsible for all aspects of official university reporting and analysis. Laura draws on the broad foundation of experiences she gained through more than 20 years in various positions at NAU in the Registrar’s Office, College of Business, Academic Advising, and on the Oracle PeopleSoft Implementation Team. The current CIDO role provides her with the unique opportunity to advance data governance initiatives while maintaining Institutional Research and Analysis oversight. Laura possesses a Bachelor of Music Degree […]
Tina Gourley is the Director of Volunteer Onboarding and Training in Alumni Affairs at Cornell University and has over 25 years of experience working with volunteers. In her current role, she primarily focuses on creating and implementing an onboarding and training program for all volunteers at Cornell University. Tina is an active leader in the content and implementation of the Cornell Alumni Leadership Conference. Prior to her current role, she was the Senior Associate Director in Class Programs. Tina is a graduate of the State University of New York, Cortland. She began her career at Cornell in the Development Office in 1990 and has served in various roles.
Reggie is responsible for management of the Northern Illinois University Alumni Association, including board relations, financial and staff management, and programmatic success. Reggie started in alumni relations more than ten years ago, initially focused on geographic chapters and affinity groups, before branching out into volunteer management and engagement metrics. Drawing on his business background, he has focused on data-driven decision making, and using analytics to spur continuous improvement of all communications and programs. Reggie has won a CASE Silver Award in the area of Alumni Relations Best Practices for the metrics system created at Lewis University, been published in CASE Currents, and honored by Bradley University with the Burgess Award for intra-departmental collaboration. Before his time at NIU, he was the Director of Alumni Relations at Lewis University in Romeoville, IL. He was Associate Director of Constituent Programs at his alma mater, Bradley University in Peoria, IL. Reggie holds a bachelors in the arts in communication and a masters in business administration, both from Bradley University.
Dr. Scott Sportsman serves as Chief Strategy Officer (CSO) and Senior Director of Research and Analytics in the Enrollment Management and Student Success (EMSS) division at Miami University. As CSO, he assists the Senior Vice President for Enrollment Management and Student Success with developing, communicating, executing, and sustaining division-wide priorities and high-priority initiatives and projects. He is responsible for advancing ongoing and new Student Success Initiatives aimed at removing barriers to graduation, pinpointing students for whom additional support would increase the likelihood of success, and identifying University activities and processes which will increase student success and satisfaction. As Director of Research and Analytics, Dr. Sportsman leads EMSS’s Research and Analytics team to advance research and initiatives which can increase student enrollment, success, and satisfaction. He and his team provide actionable, timely research, reports, and predictive analytics that lead to the recruitment of students who will be successful at Miami, and identify activities and processes that enable matriculating students to thrive throughout the student life cycle. Dr. Sportsman is also responsible for communicating research findings widely that impact student success and satisfaction, and enhance the data analytic skills of divisional personnel. Prior to Miami, Scott was Director of Institutional Research at […]
Before joining VCC, Dr. McNaughton was an associate professor in the Faculty of Education at the University of Regina and held decanal positions at Thompson Rivers University, Kamloops, BC, and Red River College in Winnipeg, Manitoba. She was also Vice-President Academic & Research at the University College of the North in The Pas, Manitoba, for seven years. Prior to completing a doctorate in education at Arizona State University, Dr. McNaughton taught in Ontario and at community colleges in Saskatchewan, Nunavut, and British Columbia. Her research has focused on early childhood teacher education as well as international teacher education and has taken her to China, Trinidad and Tobago, Zambia, England, and the United States.
Marlene Kowalski has more than 20 years’ experience leading strategic business services and organizational transformation. She has spent the majority of her career as leader of financial operations and change in dynamic and complex environments, in both the public and private sectors. Marlene has experience in many industries including, post-secondary education (college and university), aviation, technology, manufacturing, forestry, retail and construction. Most recently Marlene was the Vice-President Administration, CFO and Business Development at Vancouver Community College (VCC). Marlene has a Charter Professional Accountant/Certified General Accountant (CPA/CGA) designation and a Master of Business Administration (MBA) from Royal Roads University. She has worked in the interior and lower mainland of British Columbia and spent a few years in Northern Alberta. During her career she had the opportunity to work on joint ventures in Chile, Panama and the United States and pursue business development opportunities in India and China.
Patrick Bredehoft is the Director of Alumni Interview Program at the University of Pennsylvania. In that capacity, he manages over 20,000 alumni volunteers who collectively support the Penn Admissions Office as university ambassadors. During the past eight years, he has helped to triple the size and scope of Penn’s Interview Program, while significantly improving the training, retention, and data collection practices of the program. Prior to this position, Patrick served as an Admissions Officer at Penn, and before that, as Head of Foreign Languages and College Counseling at high school for gifted and talented youth in Istanbul, Turkey. Patrick is a graduate of Dartmouth College, and holds a Master’s in Education from Lesley University.
Howard Gadlin retired after serving as Ombudsman and Director of the Center for Cooperative Resolution, at the National Institutes of Health since the beginning of 1999. Before that, from 1992 through 1998, he was University Ombudsperson and Adjunct Professor of Education at UCLA. He was also director of the UCLA Conflict Mediation Program and co-director of the Center for the Study and Resolution of Interethnic/Interracial Conflict. While in Los Angeles, he served as well as Consulting Ombudsman to the Los Angeles County Museum of Art. Prior to moving to Los Angeles Dr. Gadlin was Ombudsperson and Professor of Psychology at the University of Massachusetts, Amherst. Dr. Gadlin is past President of the University and College Ombuds Association and of The Ombudsman Association (TOA) and past Chair of the Coalition of Federal Ombudsmen. At present Dr. Gadlin is studying the dynamics of scientific teams and collaborations and developing new approaches to addressing conflicts among scientists. With colleagues he has written “Collaboration and Team Science: A Field Guide.” An experienced mediator, trainer and consultant, he has years of experience working with conflicts related to race, ethnicity and gender, including sexual harassment. He is often called in as a consultant/mediator in “intractable” disputes. […]
Laura Anderson provides leadership on the development and operational implementation of initiatives aimed at driving enrollment and supporting students in navigating their unique college pathways. She helped to establish the first-ever virtual recruitment strategy for World Camps Admission Services, including the development, execution, and management of webinars that grew from two webinars in AY 2013-14 to more than 20 virtual events in AY 2018-19. Laura earned a bachelor’s degree in psychology and a master’s in higher education with a focus in distance education, both from Penn State. She has a passion for online learning and exploring the ways in which technology can enhance the student experience and support institutions in solving critical issues.
