Susan Miller-Cochran is Professor of English and Director of First-Year Writing at North Carolina State University. Her research focuses on technology, ESL writing, and writing program administration. Her work has appeared in College Composition and Communication, Composition Studies, Computers and Composition, and Teaching English in the Two-Year College, and she is also an editor of Rhetorically Rethinking Usability (Hampton Press, 2009) and Strategies for Teaching First-Year Composition (NCTE, 2002). Additionally, she is a co-author of The Wadsworth Guide to Research (Cengage, 2014) and Keys for Writers (Cengage, 2014). Before joining the faculty at NC State, she was a faculty member at Mesa Community College (AZ). Her recent work at NC State has focused on the development and analysis of sustainable, flexible learning spaces for writing instruction.