Portrait of Will Roberts

Will Roberts

Director of Outcomes Assessment

Dr. Will Roberts has worked in higher education student affairs, academic affairs, and institutional effectiveness roles since 2001. He spent ten years at Arizona State University (ASU), primarily in academic advising roles, including six years as Director of Academic Services at ASU’s Barrett Honors College. From 2016-2019, Will served as Dean of Students at Nebraska Methodist College (NMC). In his current role as Director of Outcomes Assessment at NMC, he works with academic and student affairs leadership to improve student outcomes. 

Will’s academic background includes studying psychology and history at Vassar College, followed by counseling at the University of Maryland. In 2017 he completed an EdD in interdisciplinary leadership at Creighton University. His dissertation focused on leading higher education transformation efforts through service blueprinting.

Will has given multiple presentations to national conferences on topics related to improving the student experience with service design, leading cross-division collaborations, using data to drive student success, maximizing academic advising, and navigating change in higher education. He has published manuscripts related to using service design in student affairs. Will also serves as an HLC peer reviewer, participates in local civic engagement groups, and has previously served as a school board member. He lives in Omaha with his wife and son.