Leadership Insights

The Pattern That Doesn’t Look Like a Problem  

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Recognize the pattern by what it produces over time, not by the intention behind any single choice.

Think about someone on your team that you’ve been supporting through a performance challenge. You’ve extended a deadline when the work wasn’t ready. You’ve softened the feedback so that it would land better. You’ve coached them through the same issue more than once, privately, because naming it directly felt like it would damage something between you.

None of that feels like avoidance. It feels like care.

But if the situation hasn’t improved—if you’re still having the same quiet conversations six months later, still absorbing consequences on their behalf, still explaining their gaps to the rest of the team—something else is happening. The support has stopped being support. It’s become a structure that holds the problem in place.

What Enabling Actually Looks Like

Most leaders who fall into this pattern don’t recognize it because the individual behaviors are reasonable on their own. What signals that the line has been crossed is the pattern over time, including:

  • Perpetually extended deadlines. One extension is flexibility. But a continuous pattern of extensions is a message that the deadline doesn’t really apply.
  • Feedback that disappears in the softening. When you work so hard to make criticism land gently that the actual message no longer survives, you haven’t had the conversation yet.
  • Repeated private coaching without naming the pattern. Coaching someone through a problem is good supervision. Doing it repeatedly without ever saying “this is a pattern I’m concerned about” is a different thing entirely.
  • Making excuses upward. When you find yourself explaining or minimizing an underperformer’s gaps to your peers or to your own supervisor, you’ve started absorbing accountability that belongs to them.

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