Many institutions recognize the need for formalized case management positions to better actively support students with mental health concerns. Some institutions support this need by having the Dean of Students or members of Behavioral Intervention Teams wear multiple hats. However, full-time case managers are able to provide focused and consistent support by following up with students, frequently communicating with them, and advocating for their needs.
This webcast will help you answer the following questions:
- How is a formalized Case Manager position structured and defined?
- What are the responsibilities of this position, and who will this person report to?
- How can you take your current model and successfully integrate a formalized Case Manager position?
Included in Your Registration
Prior to the webcast, you will receive a brief resource that contains a written overview and history of the field of case management along with different models in use across higher ed to help you and your team get the conversation started.
Who Should Attend
This online training is designed for institutions who are in the process of developing a new case manager role. This content will benefit:
- Deans of students
- Behavior intervention team members
- Student affairs leadership
- Human resource managers
- Campus social workers
- Residence life staff
- Case managers
Defining Your New Case Manager Role:
- Candidate Credentials
- Primary Responsibilities
- Reporting Structure
- Level of Authority
Senior Student Affairs Case Manager, San Jose State University
Ben is the Senior Student Affairs Case Manager and Chair for the Behavioral Intervention Team (BIT) at San José State University, reporting to the Division of Student Affairs.
In the past, he has served as the Chief Housing Officer (CHO) & Interim Director for Community Standards at a small private campus in central Florida where he sat on the Students of Concern (SOC) team, coordinated campus crisis on-call efforts, and updated Emergency Management Planning processes. He worked as an Associate Program Director in Housing & Residential Life at a big ten school in the Midwest. Outside of formal roles, he has taught in Gender Women and Sexuality Studies, created new roles for Sustainability Education Coordinators, and lead Social Justice Leadership retreats on multiple campuses.
Questions About the Event? Email this event’s Program Manager, Rabia Khan Harvey.
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