Strategies to Confidently Communicate with Students Experiencing Mental Health Challenges



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Learn best practices for more effective interactions with students experiencing mental health issues, even if you’re not a counselor.


As students, faculty, and staff return to campus life, the impromptu conversations that characterize in-person interactions are naturally more likely to resume. Data shows that the rate of students reporting a sense of disconnection from campus, anxiety, and depression has increased during the pandemic. Students returning to campus will need more support than ever. Front-line faculty and staff without a counseling background may feel detached, confused, or anxious interacting with students experiencing these challenges, and they may also have additional trouble setting boundaries with students and practicing their own self-care.

Join us for an interactive training to learn and practice six simple ways to support students who are exhibiting signs of a mental health condition. Small shifts in communication can go a long way toward making a difference in the lives of students. Additionally, we will discuss how to care for yourself through those conversations—and how to set appropriate boundaries with students around mental health.


Who Should Attend

Faculty and staff in higher education from non-counseling backgrounds who interact with students will benefit most from this training.

If You Can't Attend the Live Event

You can still register to receive a recording of the live session that you can access anywhere, anytime.

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Our virtual trainings go far beyond just replicating PowerPoint presentations online: these experiences are intentionally designed to give you the kind of robust and dynamic learning experience you’ve come to expect from Academic Impressions. These trainings provide you with an active learning environment and an online space where you can explore ideas, get inspired by what your peers are doing, and understand the range of possibilities around a certain topic. You will leave these sessions with practical solutions that you can take back to your team or task force.

What you will get:

  • A dynamic, interactive, and high-touch virtual learning experience designed to engage and set you up for growth
  • Seamless online face-time, networking, group work, and Q&A opportunities from the comfort of your own workspace
  • Practical takeaways and hands-on knowledge
  • Guidance from vetted subject matter experts
  • Unlimited access to all recorded online sessions


June 17, 2022

1:00 - 2:30 p.m. ET


Six Strategies to Confidently Communicate With Students

Using common student scenarios, our expert Dr. Jackie Leibsohn will explain and demonstrate the following essential interaction techniques:

  • Paraphrasing
  • Empathy
  • Feedback
  • Questioning
  • Directing
  • Discrepancy



Setting Boundaries and Self-Care

Our expert will discuss how to maintain appropriate boundaries with students when dealing with sensitive conversations and how to focus on your own self-care as a way to better support students.


portrait of Jackie Leibsohn

Jackie Leibsohn, Ph.D.

Professor Emeritus, Licensed Psychologist, Consultant

Dr. Leibsohn received her Ph.D. in Psychology in 1989 and has been committed to the mental health and addictions field since then. For the past 30 years, she has been a tenured professor, chair, and program director in the Seattle University Counseling program and in private practice. She recently received the title of Professor Emeritus.

Read Speaker's Full Bio.


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