Encore: Strategies to Confidently Communicate with Students Experiencing Mental Health Challenges

June 7, 2023 | 11:00 am to 12:30 pm Eastern


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Learn best practices for more effective interactions with students experiencing mental health issues, even if you’re not a counselor.   


As students, faculty, and staff return to campus life, the impromptu conversations that characterize in-person interactions are naturally more likely to resume. Data shows that the rate of students reporting a sense of disconnection from campus, anxiety, and depression has increased during the pandemic.  Students returning to campus will need more support than ever. Front-line faculty and staff without a counseling background may feel detached, confused, or anxious interacting with students experiencing these challenges, and they may also have additional trouble setting boundaries with students and practicing their own self-care.   

Join us for a re-airing of this training from June 2022 to learn six simple ways to support students who are exhibiting signs of a mental health condition. Small shifts in communication can go a long way toward making a difference in the lives of students. Additionally, we will discuss how to care for yourself through those conversations—and how to set appropriate boundaries with students around mental health.   


Who Should Attend

Faculty and staff in higher education from non-counseling backgrounds who interact with students will benefit most from this training.  

Jackie Leibsohn also facilitated Setting and Maintaining Boundaries as Faculty to Develop Professional Well-Being and Success in January 2023 which received high praise from attendees. We recommend you engage with this training as the next step of your learning journey. It is included free with membership.

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June 7, 2023

11:00 a.m. - 12:30 p.m. ET | Watch a Re-airing of the Training

If you missed the event when it took place in June 2022 or you have been meaning to engage with the on-demand training, this is your chance to watch it together with higher ed colleagues from across the country. Mark your calendar now to set aside this time for yourself.


Six Strategies to Confidently Communicate With Students 

Using common student scenarios, our expert Dr. Jackie Leibsohn will explain and demonstrate the following essential interaction techniques:  

  • Paraphrasing 
  • Empathy 
  • Feedback 
  • Questioning 
  • Directing 
  • Discrepancy 



Setting Boundaries and Self-Care 

Our expert will discuss how to maintain appropriate boundaries with students when dealing with sensitive conversations and how to focus on your own self-care as a way to better support students.   


portrait of Jackie Leibsohn

Jackie Leibsohn, Ph.D.

Professor Emeritus, Licensed Psychologist, Consultant

Dr. Leibsohn received her Ph.D. in Psychology in 1989 and has been committed to the mental health and addictions field since then. For the past 30 years, she has been a tenured professor, chair, and program director in the Seattle University Counseling program and in private practice. She recently received the title of Professor Emeritus.

Read Speaker's Full Bio.


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