An Introduction to Advancement Event Protocol and Etiquette

Last updated April 14, 2016

Course Length

1h 30m

Last Updated

April 14, 2016

An Introduction to Advancement Event Protocol and Etiquette

Last updated April 14, 2016

Overview

Learn how you can ensure a smooth event experience for donors with thorough etiquette training. Lynne Wester will outline the foundation of event etiquette protocol to help you ensure that donors are properly treated and communicated with at all events. You will leave better equipped to manage tricky situations such as:

  • Unexpected guests
  • Managing guest behavior
  • Security concerns
  • Table etiquette
  • Event follow-up

Who should attend?

This webcast is designed for advancement professionals who are charged with organizing donor events and who might be less familiar with event protocol. Experienced advancement professionals looking for a refresher on etiquette best practices are also encouraged to attend.

Agenda

  • Pre-Event Considerations
    • People: attire, VIPs, unexpected guests, security
    • Logistics: communications, hostess gifts, programming, vendors/catering
  • Event Etiquette Best Practices and Protocol
    • People: managing guest behavior, table etiquette, personal interaction
    • Logistics: bathrooms, alcohol, hotels, transitions, table and seating arrangements
  • Communicating After the Event
    • Guest feedback
    • Follow-up
    • Gifting