Strategies to Improve the Effectiveness of Your Volunteer Program

Strategies to Improve the Effectiveness of Your Volunteer Program

August 17, 2017 | 1:00 - 2:15 EDT

After participating in this online training,  you will be able to implement strategies that improve tracking and overall experience for your young alumni volunteers.

Join us online to learn how Lehigh University is increasing the effectiveness of their young alumni volunteer program and take away strategies to better engage this critical audience, and cultivate generations of future givers. Our speaker, Shannon Jaeger, will cover these 4 key areas:

  • Tracking strategies for progress and behavior
  • Motivating and engaging volunteers on their level
  • Aligning volunteer goals with advancement priorities
  • Recognizing volunteers and sharing the impact of their efforts

These strategies have improved involvement, retention, and giving habits amongst Lehigh’s young alumni. While the core examples will focus on this audience, many of the strategies and methods could also be relevant to other volunteer groups you work with and manage.


Who Should Attend

Advancement and Alumni Relations professionals who work with and manage young alumni volunteers, alumni chapters, and/or volunteer boards should attend this webcast. This webcast model is specifically geared towards young alumni volunteers, but lessons can be learned for any segment of volunteers.


Thursday, August 17, 2017

1:00 - 2:15 p.m. EDT

Improving 4 Key Aspects of Volunteer Management

  1. TRACKING: Measuring progress and behaviors
  2. MOTIVATION: Using data and engagement opportunities
  3. ALIGNMENT: Providing growth and other outreach opportunities
  4. RECOGNITION: Using events, impact reports, and awards



Shannon Jaeger

Director of Volunteer Engagement
Lehigh University

Shannon directly manages the Young Alumni Council and class affinity programs. Her overall areas of focus include mobilization of volunteer groups and leveraging volunteer structures to achieve engagement and development goals.

Prior to her career in higher education, she spent time in Flint, Michigan. While there, she created a nonprofit service for unemployed automotive industry workers and veterans, cementing her interest in the impact of effective volunteerism on community organization and development.

Shannon has also worked in the public relations field, specializing in crisis communications, constituent/consumer engagement, brand management, and board development for clients in both the public and private sector. She received her bachelor's degree in Organizational Communication with a concentration in Public Communication Management, Society and Advocacy from Ohio University in Athens, Ohio.

Questions About the Event?

David Boggs

David Boggs
Associate Program Manager, Academic Impressions

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