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Questions about this program or the schedule? Check out our Frequently Asked Questions.

Note: We recommend completing one module of the video course each week during the program. The recommended schedule suggests you watch specific videos on specific days to help you maintain momentum and to fit this course into your work schedule, but you are welcome to create your own schedule.

Week 1: Introduction & Setting Up the Supervisory Relationship
Starting: January 4, 2027

Format: On-Demand | Time Commitment: Approximately 1.5 hours

After an introduction to the program and the Academic Impressions Leadership Framework the course begins with a session on why effective supervision is important in higher education, how to better understand your responsibilities as a supervisor, the importance of trust in the supervisory relationship, and three steps for setting up and continuing to develop this critical relationship.

Week 2: Performance Management & Delivering Effective Feedback with Live Session #1

Starting: January 11, 2027 | Live Session: FRIDAY, January 15, 2027 (1:00 – 2:30 p.m. ET)

Format: On-Demand & Live | Time Commitment: Approximately 3 hours

This week’s emphasis on performance management consists of setting expectations, building self-awareness of how you experience feedback, and exploration of a model to help prepare and deliver effective feedback. You’ll then have a chance to apply what you learned and dialogue with peers in an end-of-week live session. To get the most out of your experience, we recommend you attend this session live. However, if you are unable to attend live, you will have the option to view a recording of a previous session. The live session introduces new content on feedback that is not included elsewhere in the course.

Week 3: Navigating Conflict & Part One of Cultivating and Retaining Staff

Starting: January 19, 2027

Format: On-Demand | Time Commitment: Approximately 2 hours

In this week’s course, you’ll learn about conflict styles, different types of conflict, how you can establish a team culture that views conflict as positive and productive, and how to continue pushing that culture shift ahead even when team conflicts arise. We will also start to dig into the ACORN Model of Cultivating and Retaining Your Staff.

Week 4: Growing, Motivating, and Retaining Your Staff
Starting: January 26, 2027| Live Session: THURSDAY, January 29, 2027 (1:00 – 2:30 p.m. ET)

Format: Live | Time Commitment: Approximately 2.5 hours

In this final week, we’ll continue to touch on a variety of tools and techniques you can use to ensure your staff feel seen and valued and keep them growing and thriving. And we’ll conclude the program with our second live session. To get the most out of your experience, we recommend you attend this session live. However, if you are unable to attend live, you will have the option to view a recording of a previous session. The live session introduces new content on career growth conversations that is not included elsewhere in the course.