This article is an excerpt from Sue Ohrablo's acclaimed book High-Impact Advising: A Guide for Academic Advisors, which you can find here.
Currently, higher education institutions are facing a crisis with declining enrollment and student attrition. Higher education professionals are being tasked with student retention on a system-wide level. With the issuing of this directive, student service professionals are scrambling to find ways to outreach to, engage, and retain their students.
While formal assessment is important in identifying why students leave and how we can better retain them, there is value in informal assessment, as well. Front-line personnel such as academic advisors, counselors, and student success coaches can identify reasons for student departure as an outcome of their daily interactions with students. Resiliency is one factor which will impact a student’s decision to stay or go. While all students face multiple challenges throughout their academic careers, some of them can become derailed as a result of those challenges. By assessing student resiliency, student service professionals can strategically intervene in an attempt to retain students.
Here are three ways to assess and build student resiliency...
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Get Sue Ohrablo's Book High-Impact Advising
How can academic advisors provide high-quality developmental advising in the face of diminishing resources and increased commitments? We brought this question to Sue Ohrablo, a nationally recognized speaker with 25+ years of experience working with diverse institutions and student populations. In this 300-page, comprehensive training guide, Sue offers practical guidelines for academic advisors.
“I highly recommend that all academic advising professionals read High-Impact Advising: A Guide for Academic Advisors, as it will help them to enhance key skills needed to establish positive relationships with students, appropriately assess students’ needs, effectively teach students, and efficiently provide high quality service.”
Jacqueline T. Hollins, Assistant Vice Provost/Director of Academic Advisement, SUNY at Buffalo (UB)
“As a department leader in academic advisement, I would use Sue’s book as a training resource and teaching mechanism for advisors. It allows advising professionals to understand today’s complex environment of advising students, beyond just selecting courses.”
Jake Shilts, Director, Advisement & Career Services, Miami Dade College
“Advisors will reap the benefits of this well-balanced, informative guide.”
Shari Saperstein, Associate Dean, College of Undergraduate Studies, Nova Southeastern University
"A student-centered, informative, and practical approach. Dr. Ohrablo presents powerful guidelines geared towards student success for 21st century academic advisors. The handbook offers indispensable information and engaging scenarios that mirror real life college instances that students experience. A key resource tool for academic advisors and higher education professionals."
Dr. DeLaine Priest, Associate Vice President of Student Development and Enrollment Services, University of Central Florida