by Lisa Cook, Academic Impressions
Why We're Taking a Close Look at FAU
Florida Atlantic University has piloted several innovative strategies for providing students more timely advising and support. In fall 2014, FAU's University Advising Services office started a resident hall outreach but struggled to come up with a plan to reach out to commuter students, who frequently attend part-time and only in the evening due to work and family commitments. Historically, all university offices closed at 5, which posed an additional challenge to reaching out to students with full-time jobs.
The reality is that commuter students, who are often part-time, take longer to graduate, making outreach to that population especially critical. We talked with Joe Murray, director of University Advising Services, to learn more about the initiative.
Taking Advising to the Parking Garage
The idea to reach out to commuter students was the brainchild of Florida Atlantic University academic coach and advisor Jennifer Coisson, who herself had once been a commuter student and knew that commuter students often miss out on campus support services. Yet outreach to these students is difficult because FAU doesn’t have commuter lounges or any one spot on campus where commuter students congregate.
Except the parking garages.
"The only place they are is in their cars and that’s where we should be finding them," she told colleagues at a brainstorming session.
Joe Murray, the director of University Advising Services, brought the idea up to campus leadership at a holiday party at the university president’s house. Murray suggested they roll out the outreach for the Fall 2015 semester, but the provost liked the idea so much that he said, “Let’s do it now.”
That gave Murray three weeks to get everything in place.
We hope you’re enjoying this read. The full text of this article or report is complimentary for Academic Impressions members. Please login to your member account to read it!
If you're signed up to receive our Daily Pulse, but your institution does not have an active membership, you won't have access to this article.
FIND OUT ABOUT MEMBERSHIP:
An Academic Impressions membership provides multiple users on your campus with unlimited access to exclusive reports, research briefs, hundreds of free webcasts and online trainings, and discounts on conferences. Learn more about membership and get unlimited training and reading for you and your team today.