by W. Kent Barnds (Augustana College)
Is there a "right" place and reporting structure for admissions marketing?
Recently I received a message from a colleague at another institution asking for resources “illustrating the benefits and drawbacks of a dedicated admissions marketing position within a university’s organizational structure.” This colleague, who currently works within a marketing division that reports to advancement and serves a whole host of campus constituents, was seeking advice about how to make a case that the university needs a recruitment marketing position that devotes full-time energy, thought and creativity to recruitment marketing.
This question struck a nerve with me. Given the contemporary challenges faced by recruitment operations nationwide, I have strong feelings about this.
In an article I wrote for AACRAO a few years ago, I presented the case for marketing and communications to report to the vice president for enrollment.
Today, I think the same case applies and may indeed be even stronger, especially for tuition-driven colleges.
I want to make it absolutely clear that there are plenty of institutions where it works very effectively for admissions marketing to be coordinated and directed by a VP for Communications and Marketing or through advancement or sometimes even the president’s office. There are institutions with excellent marketing and communications leadership and organizations that operate within a wide range of configurations and they work. No matter who is in charge of marketing, collaboration is critical, and the best results for enrollment and an institution are achieved when the marketing effort has the buy-in resulting from collaboration.
I simply think there’s a very strong and compelling case for admissions marketing—and even institutional marketing—to be coordinated through the enrollment operation.
To present this case, I offer the following points:
MORE ARTICLES FROM W. KENT BARNDS
W. Kent Barnds is a frequent contributor at Academic Impressions. You can read more of his editorials and advice on practical strategies here:
- 7 Tips for Effectively Managing an Admissions Team
- The Worth Claim: How to "Sell" Your College's Value
- Getting Performance Appraisals Right in College Admissions
- Practical Strategies for Partnering with Faculty in Student Recruitment