Training for Chiefs of Staff

Two Virtual Conferences Designed for Chiefs of Staff

Fundamentals for Chiefs of Staff: Understanding Your Role and Ensuring Success from the Start

July 9 - 10, 2020 | Eastern Time

Institute for Experienced Chiefs of Staff: Improving Your Processes, Communications, and Relationships

July 13 - 14, 2020 | Eastern Time

Set yourself up for success as Chief of Staff.

Overview

The COVID-19 crisis has put formidable strains on the office of the president and the chief of staff. With the situation evolving rapidly and with staff and key constituents distributed and remote, the chief of staff’s role has perhaps rarely been harder or more complex. The chief of staff stands at the center of internal and external communications. In this critical time, it’s all the more important to connect and network with experienced chiefs of staff and train the skills and capacity you will need to help your president, your institution, and yourself both succeed in the months ahead and continue to thrive afterward.

But job-specific training and professional development opportunities that meet the unique needs of higher-ed chiefs of staff are difficult to find. We have designed two highly practical programs, based on level of experience, that are both facilitated by a panel of current and former chiefs of staff to help you take charge of your own development. We hope you can join us at one of these must-attend virtual conferences specifically developed for Chiefs of Staff in higher education.

The role of chief of staff looks very different at each institution and requires a unique skill set for continued success. During this workshop, we will look at how you can maintain a balance in your professional life while managing a varied and often unpredictable role. We have assembled four current and former chiefs of staff and one president emerita to help you:

  • Define or redefine your role as you respond to the current crisis
  • Navigate the massive and ambiguous workload with the appropriate tools
  • Mitigate stress, maintain energy, and keep a positive attitude
  • Establish and maintain critical internal and external relationships
  • Handle presidential transitions, conflicts, and crises with confidence

 

Pre-Conference Workshop: Ensuring Smooth Presidential Transitions

As Chief of Staff, you will often be looked to for providing calm consistency during presidential transitions. The incoming President will likely look to you as he or she acclimates to a new environment while your colleagues will rely on you to convey the new President’s priorities. Learn how you can best serve in your role during these times of change.

 

Who Should Attend

Fundamentals for Chiefs of Staff: Understanding Your Role and Ensuring Success from the Start
July 9 - 10, 2020
This program is designed for new or emerging chiefs of staff who have been in the role for three years or less, as well as professionals aspiring to the chief of staff position.

Institute for Experienced Chiefs of Staff: Improving Your Processes, Communications, and Relationships
July 13 - 14, 2020
This program is designed for those with a higher level of experience (three or more years) in the position.

 

Limited Attendance

In order to ensure a high-quality learning experience, we have intentionally designed this Virtual Conference to have a limited number of total attendees. To ensure access from both paying participants and also from those who have an All-Inclusive membership, when the membership cap is reached, only paying participants can register after that point (while spaces are still available). If you have questions about whether this program is right for you, please contact us.

Follow Through With Success Coaching

Have you ever gone to a training only to find that you came back with great ideas but don’t have the time, support, or skills needed to make the changes?

Academic Impressions has produced thousands of trainings and we have learned that utilizing a coach after attending a conference helps provide accountability and bridges the training with the on-the-ground work of getting the job done.

As a result, we are now offering success coaching on select conferences.

  • Purchase this training + 3 one hour follow up success coaching calls
  • Work with an assigned coach who has extensive experience in higher ed.
  • Get individualized support to help you follow through on what you’ve learned.
  • Workshop your plans, run your ideas by someone and get additional help/practice.

To learn more, contact Elizabeth Ross Hubbell at elizabeth@academicimpressions.com or purchase the Premium Pass with success coaching below.

As the coronavirus pandemic unfolds nationally, it is so important to keep connecting and networking with your peers - at a “social distance” - and to keep learning and developing as higher-ed leaders and professionals. Don’t let social distancing and quarantines prevent you from setting aside time for professional development. Everything is changing so fast; more than ever, we need to be pooling our resources and knowledge and finding the best ways to develop our capacity, connect and share with each other, and move forward during a challenging time.

*A limited number of FREE member spots are open for each virtual conference. Sign up today.

The Academic Impressions Virtual Conference Experience

Our virtual conferences go far beyond just replicating PowerPoint presentations online: these new programs are intentionally designed to give you the kind of robust and dynamic learning experience you’ve come to expect from Academic Impressions. As higher education strives to adapt rapidly to the shifting crisis, connecting with your peers who are experiencing similar challenges can be the best use of your professional development time.

What you will get:

  • A dynamic, interactive, and high-touch virtual learning experience designed to engage and set you up for growth
  • Seamless online face-time, networking, group work, and Q&A opportunities from the comfort of your own workspace
  • Practical takeaways and hands-on knowledge
  • Unlimited access to all recorded online sessions
  • Access to an online conference hub — one-stop shop for presentation materials, attendee introductions, worksheets, supplemental reading, videos, and other resources

See What Our Attendees are Saying

"At first, I was skeptical that a virtual conference was capable of being both engaging and informational - but Academic Impressions has mastered it! The 3-day online event was structured in a creative way that all participants had multiple opportunities to interact with each other and the presenters. No one's questions went unheard or unanswered. Thank you for this great experience, it has changed my view of virtual conferences and I look forward to attending more in the future."

- Desiree Ford, Digital Communications Manager, Binghamton University

“The virtual conference has been amazing. The presenters have all been great and the information they’ve provided is going to help us better use our social media. Even though this conference had to be virtualized due to COVID-19, the online format has been set up in a way that we can all collaborate and share ideas. I’m very eager to take what I’ve learned back to campus and start implementing new ideas.”

- Chris Forde, Coordinator of Marketing & Public Information, Lincoln Trail College

AGENDA

Day One (Eastern TIme)

 

Welcome and Tech Check
10:30 – 11:00 a.m.

 


 

Pre-Conference Workshop: Ensuring Smooth Presidential Transitions
11:00 – 1:30 p.m.
As Chief of Staff, you will often be looked to for providing calm consistency during presidential transitions. The incoming President will likely look to you as he or she acclimates to a new environment while your colleagues will rely on you to convey the new President’s priorities. Practical Application: You will leave with strategies for how you can best serve in your role during these times of change.

 


 

Break
1:30 – 2:00 p.m.

 


 

Main Conference Welcome and Tech Check
2:00 – 2:30 p.m.

 


 

Welcome and Introductions
2:30 – 3:00 p.m.
In this opening activity, you will meet your facilitators and engage in an activity to define your current challenges and what you most hope to get out of this conference.

 


 

Defining Your Role on Campus
3:00 – 3:45 p.m.
We will discuss how the role of Chief of Staff can have a wide variety of models and structures. Your university size and the needs of your President and Board will largely determine the role you serve. Practical Application: In this hour, you will learn which questions to ask to clarify your role, as well as methods you can use to help others on campus understand your function from the start.

 


 

Break
3:45 – 4:00 p.m.

 


 

Strategies to Meet Your President’s Goals
4:00 – 5:00 p.m.
As Chief of Staff, you are often faced with implementing changes and initiatives set by the President, Board, and Executive Cabinet. This role can be challenging as those around you express concerns and questions regarding changes. Practical Application: By utilizing key negotiation and communication strategies, you can help implement these initiatives while also hearing and addressing concerns of staff and faculty.

 


 

Break
5:00 – 5:15 p.m.

 


 

Discussion Session/Networking
5:15 – 5:30 p.m.
In this final session of the day, you will have an opportunity to discuss what you have learned in Day One with speakers and peers, start to plan strategies you to wish to adapt or adopt, and share with colleagues for feedback. This informal session is also your chance to decompress and expand your network of connections.

 


Day Two (Eastern TIme)

 

Welcome and Tech Check
10:30 – 11:00 a.m.

 


 

Five Paths to Leadership: Understanding How You Manage Stressful Situations
11:00 a.m. – 12:00 p.m.
One of the keys to success is having an awareness of how you manage stress, being prepared for your strengths and challenges during stressful situations, and being aware of how your President and close co-workers manage stress. Practical Application: You will use the results from an assessment you have completed prior to the conference to engage in a discussion on how you act when under stress and how to manage potential pitfalls.

 


 

Break
12:00 – 12:15 p.m.

 


 

Getting the Pulse of Campus
12:15 – 1:00 p.m.
One of your hardest, yet most critical roles is to be an “ear to the ground” so that you are aware of emerging trends and issues on and outside of campus. By noticing trends, you can capitalize on them early and help your constituents be proactive in preparing for emerging developments. By being able to spot potential issues, you can be a catalyst in mitigating a situation before it becomes a crisis. Practical Application: You will learn ways other Chiefs of Staff have successfully connected themselves across campus so that they have a hyper-awareness of happenings.

 


 

Break
1:00 – 1:30 p.m.

 


 

Challenging Situations: Managing Internal Conflicts and External Crises
1:30 – 2:30 p.m.
Despite your best efforts to mitigate issues, you will likely be faced with a conflict or crisis on campus during your tenure as Chief of Staff. Managing internal conflicts requires you to work with parties with different opinions while maintaining your focus on initiatives set by the President. Crisis management requires key communication skills with both external and internal audiences, as well as close collaboration with the President to ensure your messages are in sync. Practical Application: The lessons provided will help you prepare for these challenges and give you resources for when you need them.

 


 

Break
2:15 – 2:45 p.m.

 


 

Discussion Session: Lessons Learned from COVID-19
2:45 – 3:45 p.m.
In this discussion hour, you will have an opportunity to share lessons learned as the pandemic unfolded and your institution responded to ever-changing needs. You will have a chance to learn from peers and our experts.

 


 

Break
3:45 – 4:00 p.m.

 


 

Breakout Session
4:00 – 4:45 p.m.

You will have an opportunity to break into two groups, depending on your needs.

Option 1: Working with Your Board and Executive Cabinet

You will gain strategies and tips for working with your Board and Executive Cabinet. Setting clear expectations, leading productive meetings, and establishing clear communication guidelines will be discussed.

Option 2: Marketing Your Skills as Chief of Staff

In this session, we will focus on skill sets you are building as you serve as Chief of Staff and how you can use those in other capacities, both present and future. We will discuss transferable skills, options, and furthering your development for success.

 


 

Break
4:45 – 5:00 p.m.

 


 

Panel Discussion
5:00 – 5:15 p.m.


 

Conference Wrap-up
5:15 – 5:30 p.m.

SPEAKERS

Sept. 27, 2016 - Max Allen, chief of staff at Clemson University.
-- Maxwell Allen -- 
maallen@clemson.edu
JOB TITLE: Administrator
Office Of The President
(864) 656-3413

Max Allen

Vice President and Chief of Staff, Clemson University

Since his arrival at Clemson University in June 2015, Max Allen has helped strengthen the overall national reputation and awareness of the Clemson brand. He serves as the chief advisor to President Clements and is the primary liaison with the vice presidents and other direct reports to the president. Under his leadership, he has helped design and implement the Clemson Forward strategic plan, coordinated a strategic reorganization of the campus diversity efforts, served as the primary liaison with key community leaders and partners, served as a member of the university’s crisis decision team, and helped with the successful completion of the $1 billion “Will to Lead” capital campaign.

Read Max's full bio here.

ChristopherRomano

Chris Romano

Vice President of Student Affairs and Enrollment Management, Ramapo College

In his current role, Christopher leads the division of enrollment management, including the offices of admissions, advising and first-year experience, career services, financial aid, marketing and web administration, athletics, residence life, the Educational Opportunity Fund, public safety, and the division of student affairs. Christopher chairs the strategic enrollment management planning committee and is responsible for the development and maintenance of Ramapo’s strategic enrollment management plan.

Read Chris's full bio here.

Karen M. Whitney

Karen M. Whitney

President Emerita, Clarion University

Throughout her 40 year career in higher education, Dr. Karen Whitney has held a variety of executive and leadership positions with increasing levels of responsibility, beginning as a Director to Associate Vice President, Vice Chancellor, President, and Chancellor. Karen is also a nationally recognized organizational and leadership development writer, speaker, consultant and advisor. She holds a doctorate from the University of Texas at Austin in Higher Education Administration and is a certified coach through the Center for Executive Coaching.

Read Karen's full bio here.

BrittanyGoldstein

Brittany Williams-Goldstein, Ed.D.

Chief of Staff & Board Liaison, Ramapo College

Dr. Williams-Goldstein serves as the President’s primary liaison to the Senior Cabinet and the Board of Trustees. She is responsible for the strategic development, implementation, and coordination of Cabinet and Board activities as well as the coordination of the Office of the President. She chairs the Space Management and Allocation Committee and also leads the College’s Administrative Assessment Committee. During her tenure at Ramapo, she has served as a member of the Campus Facilities Master Plan Steering Committee, Accreditation Steering Committee, Position Review Committee, and two Strategic Planning Task Forces.

Read Brittany's full bio here.

All-Inclusive Members Get This

FREE*

Learn More About Membership

Fundamentals for Chiefs of Staff

July 9 - 10, 2020
See below to register for the Experienced course.

Features

  • All presentation resources

  • Access to THIS virtual conference

  • Access to all virtual conferences

  • Gain free and unlimited access to all upcoming live webcasts and on-demand trainings for one year. See list of trainings here.

  • $250 off all in-person conferences

  • 1 in-person conference registration per institution

  • -

    -


Virtual Conference

  • -


  • -



  • -

  • -


  • $1,595

    through July 2 $1,695

    All-Inclusive Members: register for FREE* by clicking the Register button below.


10-User Membership




  • -


  • $7,500

    -


25-User Membership





  • $10,000

    -


Virtual Conference

  • All presentation resources

  • Access to THIS virtual conference

  • Access to all virtual conferences

  • $1,595

    through July 2 $1,695

    All-Inclusive Members: register for FREE* by clicking the Register button below.


10-User Membership

  • All presentation resources

  • Access to THIS virtual conference

  • Access to all virtual conferences

  • Gain free and unlimited access to all upcoming live webcasts and on-demand trainings for 10-users for one year. See list of trainings here.

  • $7,500


25-User Membership

  • All presentation resources

  • Access to THIS virtual conference

  • Access to all virtual conferences

  • Gain free and unlimited access to all upcoming live webcasts and on-demand trainings for 25-users for one year. See list of trainings here.

  • $10,000


Virtual Conference + Success Coaching

  • All presentation resources

  • Access to THIS virtual conference

  • 3 Follow Up Success Coaching Calls

  • $2,195

    through July 2 $2,295
    All-Inclusive Members: You can register for the additional cost of coaching by clicking Register below.

    -


Can't attend the virtual conference? Buy the binder

  • All presentation resources

  • $295

    each


Institute for Experienced Chiefs of Staff

July 13 - 14, 2020
See above to register for the Fundamentals course.

Features

  • All presentation resources

  • Access to THIS virtual conference

  • Access to all virtual conferences

  • Gain free and unlimited access to all upcoming live webcasts and on-demand trainings for one year. See list of trainings here.

  • $250 off all in-person conferences

  • 1 in-person conference registration per institution

  • -

    -


Virtual Conference

  • -


  • -



  • -

  • -


  • $1,595

    through July 6 $1,695

    All-Inclusive Members: register for FREE* by clicking the Register button below.


10-User Membership




  • -


  • $7,500

    -


25-User Membership





  • $10,000

    -


Virtual Conference

  • All presentation resources

  • Access to THIS virtual conference

  • Access to all virtual conferences

  • $1,595

    through July 6 $1,695

    All-Inclusive Members: register for FREE* by clicking the Register button below.


10-User Membership

  • All presentation resources

  • Access to THIS virtual conference

  • Access to all virtual conferences

  • Gain free and unlimited access to all upcoming live webcasts and on-demand trainings for 10-users for one year. See list of trainings here.

  • $7,500


25-User Membership

  • All presentation resources

  • Access to THIS virtual conference

  • Access to all virtual conferences

  • Gain free and unlimited access to all upcoming live webcasts and on-demand trainings for 25-users for one year. See list of trainings here.

  • $10,000


Virtual Conference + Success Coaching

  • All presentation resources

  • Access to THIS virtual conference

  • 3 Follow Up Success Coaching Calls

  • $2,195

    through July 6 $2,295
    All-Inclusive Members: You can register for the additional cost of coaching by clicking Register below.

    -


Can't attend the virtual conference? Buy the binder

  • All presentation resources

  • $295

    each


Questions About the Event?

Elizabeth Hubbell
Senior Program Manager, Academic Impressions