Conflict Management
Conflict Management
Table of Contents
Overview
Instructor
Jeanne A.K. Hey, Ph.D.
Dean Emerita
University of New England
Course Highlights
- 1 hr, 31 mins of video instruction
- Downloadable resources
Course Details
Released 3/23/2021
In this workshop, you will learn strategies to help you manage and resolve a variety of conflicts within your department and institution. You will be introduced to practical tools that can be used to address conflict in its earliest stages before it becomes a formal dispute. There is no one-size-fits-all approach to resolving conflicts. That’s why our expert instructor will present numerous scenarios and discuss the use of framing, facilitation, and other dispute resolution tools to help you:
- Improve and sustain a healthy working environment
- Build rapport among colleagues
- Increase faculty and staff morale
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Why is this event retired?
At AI we want to always ensure that the best and most current trainings are available to members, and we regularly review our trainings to ensure that is the case.