Conflict Management

(Retired)

Conflict Management

(Retired)

Table of Contents


Overview

Portrait of Jeanne Hey

Instructor

Jeanne A.K. Hey, Ph.D.
Dean Emerita
University of New England

Course Highlights

  • 1 hr, 31 mins of video instruction
  • Downloadable resources

Course Details

Released 3/23/2021

In this workshop, you will learn strategies to help you manage and resolve a variety of conflicts within your department and institution. You will be introduced to practical tools that can be used to address conflict in its earliest stages before it becomes a formal dispute. There is no one-size-fits-all approach to resolving conflicts. That’s why our expert instructor will present numerous scenarios and discuss the use of framing, facilitation, and other dispute resolution tools to help you:

  • Improve and sustain a healthy working environment
  • Build rapport among colleagues
  • Increase faculty and staff morale

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Why is this event retired?

At AI we want to always ensure that the best and most current trainings are available to members, and we regularly review our trainings to ensure that is the case.