The Art and Practice of Giving and Receiving Feedback (Webcast Recording)

Last updated February 6, 2018

The Art and Practice of Giving and Receiving Feedback (Webcast Recording)

Last updated February 6, 2018

Overview

Giving feedback to someone in a way that is both direct and respectful is a challenging thing to do, even for the most seasoned managers. Most of us figure it out the hard way by fumbling, softening what we meant to say, or confusing the message. The challenge for managers is to convey your message clearly with backbone as well as heart.

In this hour-long webinar, a certified executive coach and leadership development expert Mary McGuinness will provide simple but proven techniques, along with sample language, to help you become more confident and skilled at providing feedback directly.

Who should attend?

If you are looking to better communicate when it comes to setting expectations, asking for feedback, or giving feedback (as it relates to job performance or career development) then this online training is for you.

Agenda

Using real scenarios drawn from higher education, this webcast will:

  • Identify the different types of feedback needed in the workplace
  • Explain a simple process for giving and receiving feedback in the moment
  • Help you connect feedback back to performance expectations
  • Model how to use effective communication steps and techniques

Practical Roadmap for Better Workplace Communication

With time built in for practice and reflection, this webinar is designed to provide you with a practical road map for engaging in effective conversations, whether you’re communicating up, down, or across your institution.