New Advisor Training: Developmental Advising via Email

(Retired) | Last updated November 19, 2014

Course Length

1h 28m

Last Updated

November 19, 2014

New Advisor Training: Developmental Advising via Email

(Retired) | Last updated November 19, 2014


Are you using email to communicate with an expanding number of advisees? Do you want to better manage your email communication? Research shows that quality advising relationships increase student persistence. Email communication using a developmental framework can be an opportunity to build a stronger rapport with advisees.

Join us online as our expert instructor contextualizes the developmental potential of email advising. Through real-life examples of effective advisor communication and workshopping examples, this online training will teach new advisors how to improve the effectiveness of their electronic interactions. Additionally, new advisors will identify opportunities to developmentally engage students via email.

Who should attend?

This program is designed specifically for new advisors who regularly advise students via email and who want to gain skills to improve their email advising. Advisors working with adult or online populations who rely heavily upon email interactions will also benefit from this online training.


  • Introduction
    • Key component review
    • Identifying pitfalls
  • Tone and Intent
    • Clarification
    • Reading between the lines
  • Process Analysis
    • Channel-agnostic layers
    • Strategic engagement for development
    • Determining context to (not) use email advising
  • Applying Evaluation
    • Email critique
    • Recording results
  • Questions & Answers

Why is this event retired?

At AI we want to always ensure that the best and most current trainings are available to members, and we regularly review our trainings to ensure that is the case.