Plan Your Next Big Move in 2025. From strategic leadership to fundraising mastery, our 2025 in-person events are designed to drive success in higher education.
Customer Service Skills Training: Certification for Higher Education Professionals
March 24 - 25, 2025 | Atlanta, GAConference
Supporting First Generation Students Amid COVID-19
Webcast Recording
Webcast Recording
Building a Sustainable Culture of Service Excellence
Webcast Recording
Webcast Recording
Managing Student and Employee Complaints
Webcast Recording
Training Frontline Student Leaders in Customer Service
Webcast Recording
Have It Your Way (or Not): Customer Service Across Generations
Webcast Recording
Building a Transformative Mindset on Your Team
Virtual Training Recording
A Toolkit to Reengaging and Reconnecting with Students Post-COVID
Virtual Training Recording
Working with Institutional Data for Student Retention
Virtual Training Recording
Integrating Guided Pathways and Learning Communities to Enhance Student Retention
Virtual Training Recording
Taking a Student-Centered Approach to the Probation Process
Virtual Training Recording
Engaging Meaningfully with First-Generation Graduate Students to Increase Retention
Virtual Training Recording
Culturally Responsive Customer Service: A Holistic Approach to Student Retention
Virtual Training Recording
Selecting a Vendor to Augment Your Student Success Efforts
Virtual Training Recording
Retaining Black Men: Strategies for Before, During, and After College
Virtual Training Recording
Setting Up Your Institution for a Community Partnership
Virtual Training Recording