Student Retention: A Discussion of Practices & Approaches During Uncertain Times


Course Length


Student Retention: A Discussion of Practices & Approaches During Uncertain Times


Watch a webcast recording where our experts connect with the broader higher education community to share ideas and ask questions amid the COVID-19 crisis.


The COVID-19 crisis and the rapid transition to online learning have forced student success professionals to think about student retention on a day-by-day basis rather than semester-by-semester. Systems of outreach and support that were previously in place have had to be adapted for the online environment, and in some cases, completely overhauled.

Watch this webcast recording of a facilitated discussion with Julie Nash, Vice Provost of Undergraduate Studies and Student Success at the University of Massachusetts Lowell. You will hear from our expert and your fellow attendees as they describe their approaches to:

  • Tracking student engagement and participation in the new remote learning environment
  • Rethinking academic policies like withdrawals and pass/fail
  • Academic advising
  • Partnering with faculty in service of student success
  • Building up an emergency needs fund

Who should attend?

This training will primarily benefit student success professionals with Director-level titles and above.

If you are equipped to discuss what your retention efforts look like in the current environment across a variety of initiatives and interventions and want to learn more about strategies and approaches that other institutions are using, this program is for you.

If you are looking for a space to gain ideas and best practices around the current coronavirus crisis, we encourage you to check out our other webcasts in our COVID-19 Critical Response Discussion Series.

Why is this event retired?

At AI we want to always ensure that the best and most current trainings are available to members, and we regularly review our trainings to ensure that is the case.