Creating a Case Manager Role to Better Serve At-Risk Students


Creating a Case Manager Role to Better Serve At-Risk Students


Table of Contents


Learn how your campus can better respond to the needs of at-risk students by utilizing a case manager approach.




Institutional context: The rise of student concerns on college and university campuses

  • Rise in psychological disabilities
  • Legal issues
  • Institutional response: policy, practice, and organizational strategy
    • Counseling and health services
    • Behavioral intervention teams
    • Case managers

The field of case management

  • Background and history
  • Relationship to other units on campus

Implementing case management on your campus

  • Considerations for a new position
    • Sample job descriptions; recommendations on what to look for in a candidate
    • Common organizational structures, reporting lines
    • Recommended daily/weekly/monthly duties
    • Resources needed
  • Best practices and limitations
  • Resources

Final Q&A




Download the presentation slides (PDF)


Download the additional resources (PDF)


Why is this event retired?

At AI we want to always ensure that the best and most current trainings are available to members, and we regularly review our trainings to ensure that is the case.