Coaching as Supervision in Residence Life

(Retired) | Last updated November 19, 2014

Course Length

1h 34m

Last Updated

November 19, 2014

Coaching as Supervision in Residence Life

(Retired) | Last updated November 19, 2014

Table of Contents


Supervising staff in residence life is challenging–there is often a trade-off between process-driven management decisions and time-intensive mentoring. Spending too much time on the former undermines staff motivation and satisfaction, while the latter may leave little room for other duties. When faced with staff attrition and stretched resources, is your residence life supervision strategy as effective as it can be?

Join us online to learn how the University of Washington implemented supervisory coaching in their residential life department to improve staff engagement. We will examine how coaching is different from other supervising strategies, and how your institution can use this strategy to improve staff development at multiple levels. You’ll also examine how to measure results and select the right way to employ supervisory coaching at your institution.

Who should attend?

This online training is designed for housing and residence life personnel who oversee staff at any level and are looking to add another supervisory strategy to their repertoire. Other professionals involved in training and staff development will also benefit from examining coaching through a residence life lens.


  • The Coaching Differentiation
  • How Coaching Can Work for You
    • Selecting the Right Strategy for Your Campus
    • What Makes an Effective Coach?
  • What Coaching Looks Like
    • The Coaching Conversation
    • Communication and Clarity
  • Making it Happen
    • Continual Development
    • Measurement and Tracking Progress
  • Q&A

Why is this event retired?

At AI we want to always ensure that the best and most current trainings are available to members, and we regularly review our trainings to ensure that is the case.