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Transformational Gifts: Aligning Your Team to Deliver the Impact

Many institutions still treat transformational gifts as the work of a single gift officer, yet the strongest ones grow from a partnership between a donor and an institution, with deans, faculty, and campus leaders helping to bring a big idea to life. This hands-on, one-and-a-half-day workshop helps you to take stock of your internal landscape and the donors already at your table, shape a vision worth partnering on, and build the team to carry it forward. You’ll apply our Collaborative Donor Relationships Framework to a real donor and leave with a team action plan you can put to use right away. ​

Supervision Certificate Program – January 4 Cohort

Often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective supervision is key to building an effective culture where each individual can contribute to team success. Join us online for a four-week cohort based program leveraging both asynchronous and synchronous learning specifically designed for higher education supervisors who are new to their roles, looking to deepen their skills, or for those who aspire to supervisor roles. Once you have completed the asynchronous modules of the course, you’ll receive your digital badge and certification. For the most comprehensive experience, we recommend you also attend the live sessions or watch recordings of them to learn some additional tips and skills in feedback and career growth.

Career Growth Conversations in Action

Career growth conversations are some of the most underused tools in a supervisor’s toolkit, and in higher ed, where upward mobility is limited and burnout is real, they may be some of the most important. Your Academic Impressions membership gives you everything you need to make them a consistent practice, from the Five Paths Self-Assessment to Sophia, your AI leadership coach. Knowing what a career growth conversation looks like—and actually being in one—are two very different experiences. In this session, you’ll have the chance to do both. We’ll move through a live career growth conversation together, giving you a firsthand look at how the model feels from both sides of the table. Whether you’re preparing to have these conversations with your team or are just getting started, you’ll leave with the confidence and context to make them real.

Career Growth Conversations in Action

Career growth conversations are some of the most underused tools in a supervisor’s toolkit, and in higher ed, where upward mobility is limited and burnout is real, they may be some of the most important. Your Academic Impressions membership gives you everything you need to make them a consistent practice, from the Five Paths Self-Assessment to Sophia, your AI leadership coach. Knowing what a career growth conversation looks like—and actually being in one—are two very different experiences. In this session, you’ll have the chance to do both. We’ll move through a live career growth conversation together, giving you a firsthand look at how the model feels from both sides of the table. Whether you’re preparing to have these conversations with your team or are just getting started, you’ll leave with the confidence and context to make them real.

Customer Service Skills Certification Course – June 7 Cohort

Earn the only customer service certification built for higher/post-secondary education. In just four weeks, this blended course will equip you with practical tools to improve service culture, support front-line teams, and handle challenging interactions with empathy and professionalism. With guided reflection and peer discussion, you’ll apply what you learn directly to your campus role—no matter your department or title.

Advanced Supervision Certificate – April Cohort

Welcome to the April 2027 cohort of the Advanced Supervision Certificate. Our goal is to help you to develop your supervisor toolkit and grow in your confidence and ability to positively and effectively develop team members who can contribute to your institution’s goals and mission. Our offerings are based on the premise that the most important elements in a supervisor’s leadership and organizational development include understanding the best practices, taking space to practice and reflect, and taking part in a community to enhance and broaden your perspective.   As such, our supervision offerings combine written and video content, live practice sessions, a cohort experience, and a community of practice.    If you haven’t taken any supervisor training previously, we recommend that you start with the Supervision Certificate as a pre-requisite for this program. Learn more and register for the Supervision Certificate Program. 

Essential Leadership Skills for Department Chairs

Leading as an academic department chair is a challenging role, requiring the navigation of competing priorities, resource constraints, and an evolving higher education landscape. This two-day, in-person workshop is designed to equip department chairs with practical strategies to lead effectively. On day one, participants will reflect on their leadership approach, focusing on enhancing influence, engagement, and collaboration. Day two will address managing conflict, offering tools and techniques to handle challenging situations with confidence and ease. 

Essential Leadership Skills for Department Chairs

Leading as an academic department chair is a challenging role, requiring the navigation of competing priorities, resource constraints, and an evolving higher education landscape. This two-day, in-person workshop is designed to equip department chairs with practical strategies to lead effectively. On day one, participants will reflect on their leadership approach, focusing on enhancing influence, engagement, and collaboration. Day two will address managing conflict, offering tools and techniques to handle challenging situations with confidence and ease. 

What Ever Happened to Collegiality? Using the Five Paths to Uncover How to Manage Conflict in the Workplace

When collegiality breaks down, it’s tempting to focus on what the other person is doing wrong. But most workplace conflict is driven by something less visible: unmet needs and unspoken fears, often on both sides of the relationship. In this session, we’ll introduce ways you can use the Five Paths to Leadership® framework to help you move your strained relationships with colleagues from friction to alignment, so that you can contribute to fostering a greater sense of collegiality in your workplace.

Five Paths to Leadership® Results Debrief Session

Now included in membership! Academic Impressions’ Five Paths to Leadership Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress.  Having a deeper understanding of your own leadership styles in varying situations increases your self-awareness, enhances your emotional quotient, and allows you to more effectively plan, communicate, strategize, and, ultimately, lead.   Join us to learn what your own leadership styles are, how they might change under stress, and how this can apply to your team. Take the assessment prior to attending, and bring your results.   During the workshop, we’ll walk through: 

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