Supervision Certificate Program – October 12 Cohort

Often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective supervision is key to building an effective culture where each individual can contribute to team success. Join us online for a four-week cohort based program leveraging both asynchronous and synchronous learning specifically designed for higher education supervisors who are new to their roles, looking to deepen their skills, or for those who aspire to supervisor roles. Once you have completed the asynchronous modules of the course, you’ll receive your digital badge and certification. For the most comprehensive experience, we recommend you also attend the live sessions or watch recordings of them to learn some additional tips and skills in feedback and career growth.

Building an In-House Leadership Development Program in Higher Education

Academic Impressions has helped more institutions to develop in-house leadership programs than any other organization in higher education, and in this flagship two-day event, we’ll share what we’ve learned over 15 years of developing leaders and supporting in-house programs. Whether you are simply dipping your toe into the leadership space for the first time, or you’ve run a successful cohort-based program for years, we’ll share a wealth of resources, methods, and approaches that you can implement right away to develop the next generation of leaders at your institution.  Our Approach  Adaptable: We have intentionally designed our program to explore multiple ways to develop leaders. Whether this is accomplished via one-off programs, cohort programs, or something in between, we’ll show you how our frameworks, models, and content can be adapted to fit your needs.  Human-centered: In addition to sharing proven leadership resources, special attention will be paid to ensuring that your programs center inclusivity and develop innovative and forward-thinking leaders.  Hands-on and Experiential: To help guide you in making critical decisions, we’ll share a workbook we’ve built through 15 years of working with institutions to develop their leadership programs. You’ll also experience firsthand a variety of tools and activities you can […]

Five Paths to Leadership® Results Debrief Session

Now included in membership! Academic Impressions’ Five Paths to Leadership Assessment has been leveraged in our leadership programs for years. Thousands of leaders in higher ed have benefited from this dynamic model that explores and reveals how one’s leadership styles manifest under normal circumstances—and how they change under stress.  Having a deeper understanding of your own leadership styles in varying situations increases your self-awareness, enhances your emotional quotient, and allows you to more effectively plan, communicate, strategize, and, ultimately, lead.   Join us to learn what your own leadership styles are, how they might change under stress, and how this can apply to your team. Take the assessment prior to attending, and bring your results. During the workshop, we’ll walk through: 

Inclusive Leadership Certificate Program: Build Your Skills and Self-Awareness – October Cohort

Effective leadership is inclusive leadership. When our colleagues feel they can show up authentically in all aspects of their identities and contribute without fear of repercussion, we’re building stronger teams and stronger organizations. But this doesn’t happen automatically—it takes time, intention, and continuous learning and growth.  Our Inclusive Leadership Certificate Program: Build Your Skills and Self-Awareness is designed as a first step on that journey. Academic Impressions’ leadership model takes a holistic approach to leadership across four key dimensions: self-awareness and personal development, interpersonal leadership skills, team development, and leading at the organizational level. This program takes you on a deep dive into self-awareness and personal development to help you to become a more inclusive leader. You can participate individually or with your team in this 4-week program, which explores four key questions:  Each week includes resources and practical strategies to help you to lead more inclusively. The course culminates in a draft of your inclusive leadership philosophy which you can use as a guide in the future—because this work does not end with the conclusion of the program.

Delegating with the Five Paths to Leadership®

Delegation is one of the hardest leadership skills to actually practice, especially when your plate is already full and doing it yourself feels faster and safer. In this virtual session, we’ll help you to see delegation through a new lens: the Five Paths to Leadership®.  We’ll open with a brief overview of the Five Paths, then move into two hands-on activities. First, you’ll explore what’s genuinely holding you back from delegating—whether that’s a fear of losing quality, overloading your team, or losing your own sense of impact. Then you’ll practice crafting a real delegation message—one that speaks to what actually motivates the person you’re delegating to.  You’ll leave with a message you can send this week, and with a clearer picture of what’s been getting in your own way. Join us to build a habit that frees you up for the work that only you can do, and that gives someone else the chance to grow into theirs. 

Advanced Supervision Certificate – January Cohort 

Welcome to the January 2027 cohort of the Advanced Supervision Certificate. Our goal is to help you to develop your supervisor toolkit and grow in your confidence and ability to positively and effectively develop team members who can contribute to your institution’s goals and mission.       Our offerings are based on the premise that the most important elements in a supervisor’s leadership and organizational development include understanding the best practices, taking space to practice and reflect, and taking part in a community to enhance and broaden your perspective.   As such, our supervision offerings combine written and video content, live practice sessions, a cohort experience, and a community of practice.    If you haven’t taken any supervisor training previously, we recommend that you start with the Supervision Certificate as a pre-requisite for this program. Learn more and register for the Supervision Certificate Program.

Customer Service Skills Certification Course – February 1 Cohort

Earn the only customer service certification built for higher/post-secondary education. In just four weeks, this blended course will equip you with practical tools to improve service culture, support front-line teams, and handle challenging interactions with empathy and professionalism. With guided reflection and peer discussion, you’ll apply what you learn directly to your campus role—no matter your department or title.

Supervision Certificate Program – September 8 Cohort

Often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective supervision is key to building an effective culture where each individual can contribute to team success. Join us online for a four-week cohort based program leveraging both asynchronous and synchronous learning specifically designed for higher education supervisors who are new to their roles, looking to deepen their skills, or for those who aspire to supervisor roles. Once you have completed the asynchronous modules of the course, you’ll receive your digital badge and certification. For the most comprehensive experience, we recommend you also attend the live sessions or watch recordings of them to learn some additional tips and skills in feedback and career growth.

The Leadership Investment Higher Ed Can’t Keep Deferring

The conversations happening in higher education right now are mostly about external pressure: enrollment, funding, political scrutiny. But the 2025 Academic Impressions Professional Development Survey points to something unfolding closer to home.  Two-thirds of current higher education leaders have held their roles for five years or less. More than one in five employees feel like outsiders in their own units. And leaders, on average, are growing more confident in their own effectiveness at precisely the moment when their employees are becoming less so.  This isn’t a crisis of talent. It’s a crisis of support, investment, and honest feedback.  In this free webcast, Academic Impressions CEO Amit Mrig and Chief Strategy Officer Beth Rotach walk through the five key findings from our 2025 Professional Development Survey, drawing on responses from 1,974 higher education professionals across all 50 states.  You’ll come away with:  Higher education has always shown belief in developing people. The 2025 data suggests that it’s time for higher education to apply that belief more seriously to its own leadership.  Learn more about the 2025 Professional Development Survey before attending.