This event has passed-it took place on June 25, 2024

What is a “culture of care,” and how can we use customer service to foster a better, more
caring culture across Vincennes? This workshop will provide:

• Aspects of a “culture of care” on campus
• An overview of the impact that creating a “culture of care” has on a university
• Techniques and tools used in fostering a culture of care (scripting, drafting policy, and
  more)
• Developing an action plan for implementation and timeline
• Provide a toolkit with resources

Make sure that you are signed into your Academic Impressions account and click “Express Register” on the right to access the resources.