Managing Difficult Faculty and Staff

Oakland, CA | July 10, 2025 8:00 am PT - July 11, 2025 12:00 pm PT

Registrant Access Only

This training will not be available asynchronously.

Managing Difficult Faculty and Staff

Oakland, CA | July 10, 2025 8:00 am PT - July 11, 2025 12:00 pm PT


Grow your skillset in managing the difficult people who can make leadership so hard.

Event Information

As a supervisor or leader, responding to difficult faculty or staff is some of the most stressful but rewarding work you can do—if you can do it right. Addressing difficult behavior in those who work for you can transform your team from closed off and avoidant to effective and collaborative. But how do you do this work?

Join us for an in-person conference to learn how to effectively manage difficult behaviors on your team while still leading with empathy. This unique experience will allow you to:  

  • Learn a 4-step process for identifying and addressing difficult behavior, which takes you from empathetic to authoritative.  
  • Practice using the framework via role-plays built around common scenarios you face with your faculty and staff.  
  • Apply the framework to your own difficult person by creating an intervention plan that you can use after you leave the conference.  
  • Create a community of peers at the conference who can support you in your progress. 

It can take years to perfect the art of managing difficult faculty or staff when you’re doing it on your own. Come to this conference and jump-start the process to give yourself a leg up on the most taxing part of your job.  

Who should attend?

This conference is applicable to anyone who manages others and who is looking for more productive strategies for communicating with their most challenging team members. Attendees in the past who have benefited have included:

  • Department chairs dealing with a faculty bully in their department or new faculty who seem not to fit in with their departments.
  • Directors or AVPs with staff who are barriers to innovation and change.
  • Deans dealing with disruptive faculty or department chairs who do not complete needed work.
  • HR staff who are looking to introduce more intervention techniques across the university.

Bring a team! Register 3 or more people and save more than $1,000! Discounts will be automatically applied at checkout.

Agenda

Start & end times:

  • Day 1: Thursday, July 10, 2025 | 8:00 a.m. – 5:30 p.m. Pacific Time (local)
  • Day 2: Friday, July 11, 2025 | 8:00 a.m. – 12:00 p.m. Pacific Time (local)

Meals included in registration price:

  • Day 1: Breakfast, lunch, and networking reception
  • Day 2: Breakfast

Sessions include:

  • Introducing the EM & EM Model
  • Step 1: Engagement
  • Step 2: Management
  • Step 3: Enforcement
  • Step 4: Minimization
  • Planning for Your Intervention

Location

A photo of the Waterfront Hotel in Oakland

The Waterfront Hotel Oakland

10 Washington St

Oakland, CA 94607

A discounted room rate of $186/night is available – booking link coming soon!