Foundations for Effective Academic Advising: Training on Five Skill Sets

Foundations for Effective Academic Advising: Training on Five Skillsets

March 20 - 21, 2018
Orange County, CA


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Learn from three advising experts how to make a greater impact with your students.

Learn the relational, conceptual, and personal skills that can make the difference between good and great academic advising. During this training we will take a holistic look at how academic advisors can make a greater impact on students by using a five-part framework that includes personal, informational, conceptual, technological, and relational components. This program is perfect for professionals who are new to their advising role as well as leaders who are in charge of training new academic advisors. Participants will leave with a learning plan that they can use to continue their development as advisors over the next year.

Breakout Sessions on Day Two

This year we have a breakout session on the second day of our conference to highlight popular topics within the world of academic advising. During this time you will have the opportunity to choose between attending a session on appreciative advising or a session on using analytics to prioritize and personalize your advising sessions.

Designed for New Academic Advisors and Directors of Training

We designed this conference to appeal to both professional and faculty advisors in their first two years in the position, as well as professionals in charge of training new academic advisors on their campus. To encourage team participation, when you send three people from your institution, a fourth can attend for free!

Testimonials from Past Participants of this Training

"This program is essential for new advisors and particularly in-person/traditional advisors as there does not appear to be many PD programs for advising."

April D. Tippie, Academic Advisor, Embry-Riddle Aeronautical University Worldwide

“Engaging, hands-on, concise. You leave with powerful tools and a strong sense of motivation to better your advising abilities.”

Sofia Barry, Graduate Academic Advisor, Embry-Riddle Aeronautical University Worldwide

“The AI Adviser Bootcamp provided expert insight on advising theories, application of resources, and how to apply both to create a student friendly experience for higher education institutions. Real world knowledge applicable to any situation. Excellent!”

Malcolm Smith, Program Coordinator, University of Central Arkansas

“After having attended the Adviser Bootcamp Conference, I feel I am ready to implement a well-developed strategy for producing a culture shift in advising at my institution.”

Will McConnell, Dean of Faculty, Woodbury University

“Love the idea of understanding a student versus just registering the student in classes. Providing great customer services and more of a human approach.”

Alma Aquino, SSS Trio Classic Academic Advisor

“The AI conference helped me learn advising strategies to incorporate building meaningful relationships with my advisees.”

Ruth Elias, Academic Counselor, Boston University

“Excellent experience! Organizer and presenters went out of their way to provide individualized attention to each attendee!”

Andrea Bau, Senior Academic Advisor, Western Michigan University

“This conference was a great tool in helping to develop my skills and knowledge to bring back to Rutgers University student population.”

Mary Kate Schiff, Undergraduate Academic Advisor, Rutgers University

“I learned about my personal strengths and how to assist, guide and advise students better. This conference taught me how to utilize my 5 skill sets effectively. I feel empowered and excited to use these skills.”

Sandra Ornelas, Advisor/Early Alert Program, El Paso Community College

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Day One: Tuesday, March 20, 2018
Registration and Continental Breakfast (included in registration fee)
8:30 - 9:00 a.m.

Welcome and Introductions
9:00 - 9:30 a.m.

Advising for Today’s Students (Informational, Conceptual)
9:30 - 10:15 a.m.
This session will give you a brief overview of how advising has evolved as a practice and how it is being modified to meet the needs of today’s students. No longer is advising limited to course selection; it now plays a dynamic role in the overall success of the student throughout his or her time at the institution.

10:15 - 10:30 a.m.

Models of Advising (Conceptual)
10:30 - 11:30 a.m.
You will gain a brief overview of the different types of advising, then break into groups depending on your institution’s model. These models include: developmental, prescriptive, intrusive/proactive, appreciative, career, and strengths-based.

Lunch (included in registration fee)
11:30 a.m. - 12:30 p.m.

Using Your Strengths (Personal)
12:30 - 1:30 p.m.
In this session, you will learn to identify your particular strengths and how to capitalize on those strengths as you advise students.

1:30 - 1:45 p.m.

Working Session
1:45 - 2:30 p.m.
This working session will give you a chance to begin filling in your learning plan and identifying areas of growth over the course of the next year.

Using Social Media to Engage Advisees (Technological)
2:30 - 3:45 p.m.
We will show you how to use Twitter, Instagram, Facebook, and other tools to engage your students with advisors.

Closing Remarks
3:45 - 4:00 p.m.

Networking Reception (included in registration fee)
4:00 - 5:00 p.m.
Day Two: Wednesday, March 21, 2018
Continental Breakfast (included in registration fee)
8:30 - 9:00 a.m.

Breakout Session (Informational)
9:00 - 10:30 a.m.

You will have the opportunity to choose from two breakout sessions. The topics for these are:

  1. Appreciative advising
  2. Using analytics to prioritize and personalize your advising sessions

10:30 - 10:45 a.m.

Working with Diverse Advisees
10:45 - 11:45 a.m.
In this scenario-based program, you will learn how to handle working with students from different backgrounds. You will discern how active listening, good communication, and asking open-ended questions can help you as you advise students.

11:45 a.m. - 12:00 p.m.

March 20 - 21, 2018
Orange County, CA


Hyatt Regency Orange County
11999 Harbor Blvd.
Garden Grove, CA 92840

Room Rate: $159
Room Block Dates:  Nights of March 19 & 20, 2018. This rate is available until February 26, 2018.

Reserve Your Room: Call 714.750.1234. Please indicate that you are with the Academic Impressions group to receive the group rate.



Benjamin M. Forche

Director of Student Affairs
Ohio University

Ben is very passionate about the role Appreciative Advising plays in the relationship between a student and advisor. He is also a big proponent in the use of technology in his academic advising relationships with students, through virtual advising, mass communication, and automated systems. Combining these two practices has enabled Ben to connect with his students in a deeper, more meaningful and impactful method that students are seeking and prefer. His incorporation of technology stems from his undergraduate work in Visual Communication Technology. Additionally, technology methods usually involve a certain level of expertise and funding. He has developed the ability to find inexpensive and simple ways to implement technology, that you can start implementing immediately.

Ben earned a Bachelor of Science in Visual Communication Technology from Bowling Green State University, followed by his Master in Education in Higher Education and Student Affairs from University of South Carolina. He previously served at The Ohio State University in the role of Coordinator for Advising Communication in the College of Education and Human Ecology. In his spare time, he enjoys woodworking and spending time with his wife, Mandy, their beautiful daughter, Charlotte, and their two dogs, Joey and Chandler-- yes they love the TV show Friends.


Joe Murray, MSHR

Assistant Dean, Undergraduate Studies, University Advising Services
Florida Atlantic University

Joe has worked to guide students toward academic success for over 24 years. Prior to joining the FAU team, Joe spent 22 years as the Director for Academic Advising and Retention Services at Miami (OH) University’s Hamilton Campus. He worked to develop and refine the Appreciative Advising Inventory and has been part of a national task force aimed at advancing the concept of Appreciative Advising for both professional and faculty advisors. Joe has facilitated multiple training workshops and retreats to teach the Appreciative model from a customer service and employee management perspective.

Joe specializes in supporting and encouraging cultural change within higher education institutions. He is a certified Appreciative Advisor and served on the faculty for the 2011- 2015 Appreciative Advising Institute. Joe works tirelessly to help traditionally underrepresented students in higher education. He was a driving force behind Ohio Reach, a state and national effort to increase access and retention to higher education for Ohio’s Lower Income/Disadvantaged Youth and Foster Care Alumni. He recently resigned from the Ohio Reach governing board to relocate to Florida in order to begin work supporting foster youth in that state. He is now a co-founder for Florida Reach. He has served as the Co-Chair of the First-Generation College Student Interest Group for the National Academic Advising Association (NACADA) from 2007 until 2012.


Karen Thurmond

Director of Academic Advising and Degree Planning Resources
The University of Memphis

Karen Thurmond’s responsibilities include advocacy for academic advising initiatives and for academic advisors serving in a faculty, peer, or professional role. She also coordinates the day-to-day operations of the general education program (core curriculum), degree audit system (DegreeWorks), and an 24/7 system for academic advising appointments (AppointmentPlus) at the University of Memphis, and is a staff member of the Center for Academic Transition, where transfer students are advised in their first semester.

Ms. Thurmond has written for the NACADA monograph on advising transfer students (on four year to four year transfer), and for the NACADA New Advisor Guidebook (on the environment of higher education). She chaired the NACADA Webinar Advisory Board, served on the Administrator’s Institute Advisory Board, and served as a member of NACADA’s Emerging Leaders Development team, and served as NACADA Region 3 (TN, KY, WV, NC, SC) Chair. Ms. Thurmond most recently completed work with a team to automate the graduation process at The University of Memphis. Ms. Thurmond manages the six-year graduation project at the University of Memphis, where intrusive advising initiatives increased a cohort’s six-year graduation rate by 8%.

Questions About the Event?

Elizabeth Ross Hubbell
Program Manager, Academic Impressions

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