Conducting a Self-Audit of Your Retention Data and Programs Webcast Recording



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Student success initiatives are often widespread, and they impact multiple areas of a single institution. However, campus administrators often don’t have enough program information to strategically allocate resources to the initiatives that create the most impact. This can lead to wasted resources and misaligned attention on programs that do not contribute to student success.

Join us for an online training session that will help you understand how your retention team is measuring the success of the retention programs you have in place. You will leave with a worksheet that organizes the institutional programs, goals, and students related to these initiatives.

Who Should Attend

This online training is right for you if you are tasked with measuring and assessing the effectiveness of your retention strategy and want to begin understanding the depth of efforts on your campus. Professionals from four-year and two-year institutions alike will benefit from this webcast and may include:

  • Enrollment managers
  • Institutional researchers
  • Student and academic affairs leaders
  • Assessment coordinators

Additional Resources

As part of this webcast, we will give you a worksheet to better organize your student success initiatives. This worksheet will categorize your various programs, programmatic goals, and related student populations.

Learning outcome

After participating in this online training, you will be able to conduct a program audit for your retention initiatives.


  • Introduction and Welcome
  • Step One of the Audit: Institutional Level Overview of Programs and Gaps
  • Step Two of the Audit: Identification of Retention Programs and Action Needed by Program
  • Step Three of the Audit: Connecting Data to Programs


Bernadette M.E. Jungblut, Ph.D., University Assessment Officer, Office of the Provost & Executive Director, Academic Success Initiatives and the First-Year Experience (AS/FYE), West Virginia University

Bernadette Jungblut is responsible for supporting WVU’s Higher Learning Commission re-affirmation, general education curriculum assessment, graduate and undergraduate program review, and, on request, other university units’ assessment planning and reporting. She is also responsible for guiding the university-wide Blueprint for Student Success focused on student learning, engagement, persistence, and degree completion.

As executive director of ASI/FYE, Jungblut oversees several student success programs including the first-year seminar, the early alert program, mid-semester programming, academic probation programs, summer programming, and several first-year experience programs including the Mountaineer Success Academy and the WVU First-Year Pathway.

Jungblut previously held positions with the New York State Attorney General’s Office; Bowling Green State University; Commercial Data International; and the University of Central Florida.


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