Leaders as Coaches: Improving Employee and Team Performance

What’s included:

Webcast Recording

$995.00

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Are you or your team experiencing negativity, uncertainty, or high workloads in the workplace?

Coaching is a skill that is often not taught on the job or written into job descriptions.  And yet, it’s a powerful tool to motivate and engage your team to become more effective.   

When you coach, you don’t give answers.  Instead, you ask meaningful questions and listen carefully to your supervisees or other team members. You guide them to discover their goals, solve their problems, or get back on track themselves.  This leads to increased time savings, job satisfaction, engagement, and professional growth.  

Join us in this webcast series to learn about eight essential coaching techniques, which will help you motivate and build trust with your team members.   At Academic Impressions, we know you can’t just hear us talk about how to coach.  That’s why we’ve designed a three-part experience in which you will get the chance to reflect, practice, and receive feedback on your own coaching techniques.       

Who Should Attend

Any leader who wants to be a more effective supervisor will benefit from this series by learning how coaching can help increase time savings, team capacity, and job performance across the team. 

Instructor

Steven Riccio, Ed.D., SPHR

Lecturer, International Business & Management, Dickinson College

Steve joined the human resource services department at Dickinson in May 2006 following nine years in change management and human resources consulting. After establishing and leading the organizational development and employee wellness programs, he served as the associate vice president of the department from 2013 to 2015. He also taught as an adjunct professor from 2009 to 2015. He continues to consult with the college on a variety of human resource projects in addition to teaching. Read Steve’s full bio here.

Webcast 1:

How to Think Like a Coach

August 14, 2019
1:00 – 2:00 p.m. Eastern
 

Agenda

Steve will help you start thinking like a coach by helping you answer the following questions:   

1)  What exactly is coaching?   

2)  When is coaching helpful and in what situations can I use it? 

3)  What are the benefits of coaching? 

4)  How can I start building an effective coaching relationship with my team?   

 
Webcast 2:

4 Coaching Techniques to Develop Trust and Rapport

September 9, 2019
1:00 – 2:00 p.m. Eastern
 

Agenda

Steve will help you understand how coaching can help you develop trust and rapport with your team as follows: 

1)   4 Coaching Techniques – You will be introduced to the following techniques

    • Empathetic Listening
    • Acknowledge and Validate
    • Asking Empowering Questions
    • Asking One Question at a Time

2)  Techniques in Practice – You will have the opportunity to practice these techniques through exercises, chats, and role-plays.   

3)  Recognizing Your Impact – You will learn how to recognize your progress as a coach and how to adjust as needed.   

Note:  Because practice makes a coach, following this webcast, you will be encouraged to practice these skills with your team and report back your observations and lessons learned during the final webcast. 

 

Webcast 3:

4 Coaching Techniques to Engage and Motivate

September 20, 2019
1:00 – 2:00 p.m. Eastern
 

Agenda

Steve will help you understand how coaching can help you engage and motivate your team as follows: 

1)  Reflection on Practice – What did you learn from your practice with your team? 

2)  4 Coaching Techniques – You will be introduced to the following techniques 

    • Visioning
    • Planting the Seed
    • Intruding
    • Coaching Others and Yourself

3)  Techniques in Practice – You will have the opportunity to practice these techniques through exercises, chats, and role-plays.   

4)  Tips for Improving Your Impact – You will learn tips for how to continually improve your coaching skills. 

 

Questions About the Event? Email this event’s Program Manager, Lisa Lafflam.

Product Information

What’s included in your purchase?

  1. Webcast recording – a recording of our live session that you can access anywhere, anytime.

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