What do you need to know to expand, enhance, and grow your case management model?
This unique two-part webcast focuses on how to create a position, or enhance the program you have in place, to provide better guidance and support for students on your campus who have mental health concerns. Whether you are hiring a case manager, new to hiring one, or have found that your current strategy needs to be redeveloped, these webcasts will provide the tools and strategies to improve or refine your efforts.
The speaker for both of these trainings is Ben Falter, Senior Student Affairs Case Manager at San José State University. He has longstanding and grounded experience with Higher Education Case Management Association (HECMA) and has professional expertise in strategically defining and marketing the role of a case manager, as well as serving as a catalyst for change as the case manager role evolves. Depending on where you are in the case manager role development, you may choose to register to both webcasts or just one.
Included in Your Registration
Prior to the webcasts, you will receive a brief resource that contains a written overview and history of the field of case management along with different models in use across higher ed to help you and your team get the conversation started.
Case Management 1.0: Considerations for Establishing a New Mental Health Case Manager
Many institutions recognize the need for formalized case management positions to better actively support students with mental health concerns. Some institutions support this need by having the Dean of Students or members of Behavioral Intervention Teams wear multiple hats. However, full-time case managers are able to provide focused and consistent support by following up with students, frequently communicating with them, and advocating for their needs.
This webcast will help you answer the following questions:
- How is a formalized Case Manager position structured and defined?
- What are the responsibilities of this position, and who will this person report to?
- How can you take your current model and successfully integrate a formalized Case Manager position?
Who Should Attend
This online training is designed for institutions who are in the process of developing a new case manager role. This content will benefit: Deans of students, behavior intervention team members, student affairs leadership, human resource managers, campus social workers, residence life staff, and case managers.
Agenda
Define Your New Case Manager Role:
- Candidate Credentials
- Primary Responsibilities
- Reporting Structure
- Level of Authority
Case Management 2.0: Considerations for Enhancing the Impact of Your Mental Health Case Manager
Designed for institutions who already have an established, full-time Case Manager, this webcast will present the considerations you need in order to refine and improve the focus and services of your current case management model. Our facilitator will help you answer the following questions:
- What’s the scope of our current case manager’s role, and how do we assess whether we need to refine or expand the scope or size of our current model?
- What are best practices and strategies for enhancing the role’s reach and impact?
- How can we increase the visibility of these resources for both students and faculty/staff on campus?
Join us for this online training and learn how to apply new strategic direction to the role of Case Manager to better meet the needs of your students.
Who Should Attend
This online training is designed for institutions who are interested in redeveloping or redefining the role of their case manager for students with mental health concerns. Those who are non-clinical case managers, deans of students, behavior intervention team members, vice president/leadership of student affairs, residence life teams, or campus social workers will benefit from this content.
Agenda
Focus & Enhance Your Case Manager Role:
- Context and Evolution of the Case Manager
- Re(defining) the Case Manager Program
- Assessment & Program Review
- Student Trends
- Spreading the Word about the Case Manager
Speaker
Ben Falter
Senior Student Affairs Case Manager
San José State University
Ben is the Senior Student Affairs Case Manager and Chair for the Behavioral Intervention Team (BIT) at San José State University, reporting to the Division of Student Affairs.
In the past, he has served as the Chief Housing Officer (CHO) & Interim Director for Community Standards at a small private campus in central Florida where he sat on the Students of Concern (SOC) team, coordinated campus crisis on-call efforts, and updated Emergency Management Planning processes. He worked as an Associate Program Director in Housing & Residential Life at a big ten school in the Midwest. Outside of formal roles, he has taught in Gender Women and Sexuality Studies, created new roles for Sustainability Education Coordinators, and lead Social Justice Leadership retreats on multiple campuses.
Register Below
Register for both webcasts and receive $150 off your order!
This webcast is included for free within our Academic Affairs, Enrollment Management, and Student Affairs memberships.
This webcast is included for free within our Academic Affairs, Enrollment Management, and Student Affairs memberships.
Questions About the Event?
Rabia Khan Harvey
Senior Program Manager, Academic Impressions