Mindfulness is a key strategy in initiating our neuroplasticity—retraining our brains to see and experience more opportunities for empathy, curiosity, creativity, and inspired action. This video course will explore mindfulness from the perspective of a coach who works with academics on flourishing in their careers. Specifically, it will focus on the research-based mental resilience and stress reduction features of mindfulness, with an emphasis on the small, practical shifts that mindfulness can produce in our daily attitudes and behaviors. This video course is most applicable to faculty, as it relates the practice of mindfulness techniques that are specific to the faculty experience. However, anyone looking to integrate even short “mindfulness moments” throughout their day can decrease stress, increase optimism, and achieve self-identified improvements in mood, productivity, and peace by implementing the techniques offered in this course.
As campuses work more efficiently to recruit and retain candidates, it is imperative that your faculty and staff search committees have an ongoing process in order to review and refine their current hiring practices with an eye toward mitigating bias and removing barriers to inclusivity. This 5-part video series was created to help members of your search committees with managing the following stages of the search process:
White privilege—which results in pushing BIPOC people to the margins—has become ingrained in many of our systems and policies in higher education. When we are critically conscious of whiteness and white privilege, we can start to question and dismantle it within our institutions, thereby preventing it from continuing to disenfranchise people of color. This course will take a foundational approach to help you: Define race and white privilege Reflect upon your own identities as they relate to race and white privilege Identify strategies to recognize and confront white privilege in yourself, others, and systems and structures within higher education This course will be beneficial to anyone who is a) unfamiliar with the historical and current context of race and white privilege, and b) interested in exploring the application of these concepts in higher education. This course is part of our foundational Diversity, Equity, and Inclusion series—an intentional collection of personal development and skill-building trainings—which provide education and awareness-building, self-reflection, and ways to speak up and take action.
As competition in higher education intensifies, so do prospective students’ appetites for institutions that provide the best education and experience for their tuition dollars. Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve student retention by providing consistency across branding and the student experience. This video course will introduce you to the foundations of customer service in higher education. Our experts have taken best practices from service excellent experts and applied those strategies to the higher education environment. Part 1 of this course focuses on what customer service looks like in the higher education environment and how service excellence connects to student belonging and retention. Part 2 covers five steps of service that you can adopt into your operations and immediately implement at your institution.
Diversity, equity, and inclusion work has never been more important in higher education. Sign up for our free five-day program to sample our suite of best-in-class diversity, equity, and inclusion (DEI) training through two on-demand courses. New to diversity, equity, and inclusion? Start with our 101 program to lay the foundation for your learning. As faculty and staff, you have the power to help foster more inclusive environments for LGBTQ+ students, faculty, and staff. Because of institutionalized oppression and individual discrimination, LGBTQ+ students (as well as faculty and staff) experience higher rates of violence and harassment, which may result in negative academic and mental health outcomes. Studies have identified factors that contribute to more intentionally inclusive environments for LGBTQ+ community members resulting in greater academic success and better physical and psychological health. To create such environments, you must have the awareness, knowledge, and skills to interact effectively with LGBTQ+ communities. This course will take a foundational approach to help you:
As faculty and staff, it’s essential to be aware of the dynamics that we create on our campuses and how that impacts our students across different socioeconomic backgrounds. Oftentimes, students with diverse SES or class backgrounds are not considered when developing programs, norms, or other collegiate experiences, which then perpetuate inequitable experiences for them. If we can shift the conditions and climate for our students so there are not any assumptions about class status, then we can allow our students to access any experience similarly regardless of their social capital. This course will take a foundational approach to help you: Define SES/Class and intersectionality, Understand SES/Class in the context of higher education, Understand implications for not considering SES/Class in your work, Debunk myths about SES/Class, Shift your thinking about SES/Class and, Reflect on your own SES/Class identities. This course is designed for anyone interested in learning about socioeconomic/class status within a higher education setting. This course is most beneficial to anyone unfamiliar with the impact that SES/class status has within the context of higher education. This course is part of our foundational Diversity, Equity, and Inclusion series––an intentional collection of personal development and skill building trainings––which provide education and awareness-building, self-reflection, and next steps.
Allyship is an opportunity to elevate the voices and perspectives of historically marginalized people to level power dynamics and ensure that their perspectives are heard and accounted for in every interaction. If you’re interested in learning more about what allyship is and how it can benefit your organization, this video course is a great place to get started. This course will take a foundational approach to help you: Define allyship and understand what it is and what it is not. Reflect on considerations for becoming an ally, Understand common mistakes made by allies, and Reflect on your own social identities to become an ally for others. This course is designed for anyone interested in learning about allyship within a higher education setting. This course is most beneficial to anyone unfamiliar with what it means to be an ally or interested in exploring allyship within the context of higher education. This course is part of our foundational Diversity, Equity, and Inclusion series––an intentional collection of personal development and skill building trainings––which provide education and awareness-building, self-reflection, and next steps.
Implicit bias refers to the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner. It encompasses both favorable and unfavorable assessments, which are activated involuntarily and operate on autopilot. We all have implicit biases that show up every day in our actions and interactions with others. A great start to understanding how implicit bias shows up in your life is through self-reflection, which will help you move towards deeply considering your own preferences to people. This course will take a foundational approach to help you: Define implicit bias and understand the research behind implicit bias, Understand how implicit bias shows up in the context of higher education, Hear examples of implicit bias, Learn how to respond to someone’s implicit bias, and Identify multiple techniques to increase awareness and interpret your own implicit biases. This course is designed for anyone interested in learning about implicit bias within a higher education setting. This course is most beneficial to anyone unfamiliar with implicit bias or interested in exploring the application of implicit bias within the context of higher education. This course is part of our foundational Diversity, Equity, and Inclusion series––an intentional collection of personal development and skill building trainings––which provide education and awareness-building, self-reflection, […]