Conflict Resolution: It’s What You Said AND How You Said It

Last updated March 8, 2022

Course Length

1h 23m

Last Updated

March 8, 2022

Hand dividing two wooden block figures

Conflict Resolution: It’s What You Said AND How You Said It

Last updated March 8, 2022

Table of Contents

Conflict Resolution: It's What You Said and How you Said It Pre-work
19:48 Closed lock icon
Setting the Stage
12:10 Closed lock icon
Dealing with Conflict When We Are No Longer Being Polite
29:39 Closed lock icon
The Power of Practice
21:28 Closed lock icon

Learn the art and science of effective communication in conversations about race.

Overview

A separate training in this educational series on racial inequity dialogue explored why conversations about racial inequity and bias can be so challenging, and now this session will help you to identify the root source of your discomfort and understand why a wide range of emotions in such moments is natural. In this workshop series, we will therefore examine historic and current roadblocks to true connection, barriers that can lead to distrust, and how we engage unconsciously with individuals based on their visible or assumed social identities. We will also explore how racial power dynamics influence everyday interactions and identify ways to challenge entrenched norms that influence how we choose to communicate and engage with each other.

Who should attend?

This workshop series is designed for higher-ed professionals across all levels and functional areas who are a) seeking an opportunity for self-development, and b) committed to supporting the advancement of diversity and inclusivity efforts on their campus.

Tagged In

Personal Development & Skill Building

$595

 

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Portrait of Sandra Miles

Sandra Miles, PhD

Head of Practice for Team Development, Academic Impressions

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